1. Forums
  3. Community Discussions
  5. Community Builder
  7. [SOLVED] Lost password functionality not working on PHP8.0.24

[SOLVED] Lost password functionality not working on PHP8.0.24

1 year 6 months ago - 1 year 5 months ago #331171 by TCludts
[SOLVED] Lost password functionality not working on PHP8.0.24 was created by TCludts
Hello

We've recently started thoroughly testing PHP 8.0.24 for our Joomla website, on a staging environment.
Community builder seems to be working fine, but unfortunately whenever I try the "Lost Password" functionality in the front-end I'm running into issues that I cannot seem to resolve.

I get the following error message after requesting a new password:
"Error: 0 - Call to a member function store() on null"

On PHP 7.x the lost password functionality works fine.
Does anyone have an idea where I should continue looking?

Thanks!

Please Log in to join the conversation.

1 year 6 months ago #331178 by krileon
Replied by krileon on topic Lost password functionality not working on PHP8.0.24
Ensure you've the latest CB build release installed. Next go to Tools > Synchronize Users. Your users are probably just out of sync. This typically only happens when CB is installed over an existing site with existing users or a user was created outside of CB.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

1 year 6 months ago #331190 by TCludts
Replied by TCludts on topic Lost password functionality not working on PHP8.0.24
Hi Krileon

Thanks for your feedback and input.

I'm on the latest CB build and have synchronized the users.
Unfortunately, after testing the Lost Password functionality again, I run into the same issue.

Something else I should/can check?

Thanks!

Please Log in to join the conversation.

1 year 6 months ago #331228 by krileon
Replied by krileon on topic Lost password functionality not working on PHP8.0.24
Is this on a Joomla 3 or Joomla 4 install?

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

1 year 6 months ago #331229 by TCludts
Replied by TCludts on topic Lost password functionality not working on PHP8.0.24
Hello

This is on Joomla 3.

Please Log in to join the conversation.

1 year 6 months ago #331230 by krileon
Replied by krileon on topic Lost password functionality not working on PHP8.0.24
Strange, seams to be working ok in all my tests. That error usually only happens when the user doesn't exist in CB. Try creating a new test user in CB > User Management and trying forgot login with that user to see if it also fails.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

Moderators: beat, nant, krileon
  1. Forums
  3. Community Discussions
  5. Community Builder
  7. [SOLVED] Lost password functionality not working on PHP8.0.24
Time to create page: 0.266 seconds

Facebook Twitter LinkedIn

    You are here:  
  1. Home
  2. Forums
  3. Community Discussions
  4. Community Builder
  5. [SOLVED] Lost password functionality not working on PHP8.0.24

Search

Login / Logout

User Menu