installation problem
- cfuerst
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13 years 3 months ago #150083
by cfuerst
installation problem was created by cfuerst
I've followed the steps in the installation guide and when I install, I get the following error message:
Error while opening {/var/www/virtual/65.18.193.178/www.nlom.org/tmp/install_4d237b363e9ab/index.html} in write binary mode
Installer - Error
Uncompressing /var/www/virtual/65.18.193.178/www.nlom.org/administrator/components/com_comprofiler/pluginsfiles.tgz failed.
When I select "continue," it says this:
Warning: file /var/www/virtual/65.18.193.178/www.nlom.org/administrator/components/com_comprofiler/pluginsfiles.tgz still exists. This is probably due to the fact that first installation step did not complete, or second installation step did not take place. If you are sure that first step has been performed, you need to execute second installation step before using CB. You can do this now by clicking here: please click here to continue next and last installation step.
When I select "click here," I get the same error message.
What do I do?
Error while opening {/var/www/virtual/65.18.193.178/www.nlom.org/tmp/install_4d237b363e9ab/index.html} in write binary mode
Installer - Error
Uncompressing /var/www/virtual/65.18.193.178/www.nlom.org/administrator/components/com_comprofiler/pluginsfiles.tgz failed.
When I select "continue," it says this:
Warning: file /var/www/virtual/65.18.193.178/www.nlom.org/administrator/components/com_comprofiler/pluginsfiles.tgz still exists. This is probably due to the fact that first installation step did not complete, or second installation step did not take place. If you are sure that first step has been performed, you need to execute second installation step before using CB. You can do this now by clicking here: please click here to continue next and last installation step.
When I select "click here," I get the same error message.
What do I do?
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krileon
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13 years 3 months ago #150102
by krileon
Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re:installation problem
Need more information about your installation. Please see help us help you within my signature for what information is needed as well as debug procedures (all are not applicable as your install failed).
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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