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Error 'Sorry, no corresponding user was found'
- ton.vermaas
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3 years 6 months ago - 3 years 6 months ago #320821
by ton.vermaas
Error 'Sorry, no corresponding user was found' was created by ton.vermaas
RE: www.joomlapolis.com/forum/146-general/240790-error-sorry-no-corresponding-user-was-found?start=0
I have exactly the same problem.
I don't see a solution in this topic.
I have exactly the same problem.
I don't see a solution in this topic.
Last edit: 3 years 6 months ago by krileon.
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krileon
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3 years 6 months ago #320845
by krileon
Kyle (Krileon)
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Replied by krileon on topic Error 'Sorry, no corresponding user was found'
Super Users can't request a password reset. Are you trying to do so for a super user account?
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- ton.vermaas
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3 years 6 months ago #320846
by ton.vermaas
Replied by ton.vermaas on topic Error 'Sorry, no corresponding user was found'
No, all users get this message.
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- krileon
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3 years 6 months ago #320864
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Error 'Sorry, no corresponding user was found'
It only shows that error if the user can't be found. Are you sure the username and email address were entered correctly? Try selecting both "Lost Username" and "Lost Password" then enter the username of the account you're trying to reset.
Have retested and appears to be working fine in my tests. It's possible your users maybe out of sync if you're not registering them through CB. Try running the Synchronize Users tool within CB > Tools and retrying.
Have retested and appears to be working fine in my tests. It's possible your users maybe out of sync if you're not registering them through CB. Try running the Synchronize Users tool within CB > Tools and retrying.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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