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[SOLVED] Problem when installing pkg_communitybuilder_2.7.4+build.2022.12.29.18.19.35.200

1 year 4 months ago - 1 year 3 months ago #332224 by sdh13
[SOLVED] Problem when installing pkg_communitybuilder_2.7.4+build.2022.12.29.18.19.35.200 was created by sdh13
Hello everyone  I presently run communitybuilder_2.7.4+build.2022.12.27.18.11.53.7de458f6b and I try to update to the last release and with the 2 install methods : Upload Package File and Install from Folder , I have the same error : (See attached screenshot).I use Joomla version 3.10.11(I use CB for several years and it's the forst time I have this problem) Best Regards
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1 year 4 months ago #332235 by krileon
Replied by krileon on topic Problem when installing pkg_communitybuilder_2.7.4+build.2022.12.29.18.19.35.200
Your servers PHP is not compiled with ZIP. Please contact your host to have them fix this. Your host can view instructions on this at the below URL.

www.php.net/manual/en/zip.installation.php

In short they didn't compile PHP with --with-zip configuration option.

Kyle (Krileon)
Community Builder Team Member
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1 year 3 months ago #332269 by sdh13
Replied by sdh13 on topic Problem when installing pkg_communitybuilder_2.7.4+build.2022.12.29.18.19.35.200
Hi
Thanks a lot for your reply; my provider has applied your recommendation and now it works with the "Install from Folder" method but it does work with the "Upload Package File"; anyway, I have been able to update to the last CB release.
Best Regards

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