CB 2.0.15 - Bug with [CONFIRM] link insertion in HTML Email

3 years 10 months ago #287997 by c_schmitz
Hello,

When we are using the [CONFIRM] tag in an HTML email then the URL is surrounded by linebreaks, breaking the HTML flow. WIth some email clients it leads to the problem that the confirmation link is not clickable

Our HTML code set in confirmation email settings:

<a href="[CONFIRM]" class="btn-primary" style="line-height: 22px; margin: 0; box-sizing: border-box; font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; color: #ffffff; font-size: 18px; padding: 20px; display: block; font-weight: bold; background: #358739; border-radius: 3px; text-decoration: none; text-align: center;">Click here to confirm email address</a>

Expected output

<a href=" www.domain.org/index.php?confirmcode=reg119b0f338baeb114e717c243a0a37b06caf2e2&Itemid=126
" class="btn-primary" style="line-height: 22px; margin: 0; box-sizing: border-box; font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; color: #ffffff; font-size: 18px; padding: 20px; display: block; font-weight: bold; background: #358739; border-radius: 3px; text-decoration: none; text-align: center;">Click here to confirm email address</a>


Actual output

<a href="
www.domain.org/index.php?confirmcode=reg119b0f338baeb114e717c243a0a37b06caf2e2&Itemid=126
" class="btn-primary" style="line-height: 22px; margin: 0; box-sizing: border-box; font-family: 'Helvetica Neue', 'Helvetica', Helvetica, Arial, sans-serif; color: #ffffff; font-size: 18px; padding: 20px; display: block; font-weight: bold; background: #358739; border-radius: 3px; text-decoration: none; text-align: center;">Click here to confirm email address</a>

Note the line break before and after the URL but within the surrounding quotes.

Thank you

Carsten

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3 years 10 months ago #288017 by krileon
The [confirm] is supposed to include linebreaks. For raw url usage you need to use [confirmlink].


Kyle (Krileon)
Community Builder Team Member
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3 years 10 months ago #288129 by c_schmitz
Thank you. Could it be that this is nowhere documented?

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