ACTION REQUIRED! New user sign up request pending approval

2 months 2 weeks ago #310984 by cgwhite
Not sure if anyone can help. We are occasionally getting users registering on our site which has registration turned off.

We are using CB as the user manager and have no registration forms on the site.

We just delete them when we get the message ACTION REQUIRED! New user sign up request pending approval but why are they getting onto the site in the first place.

Regards, Chris.
2 months 2 weeks ago #310992 by krileon
Where did you turn off registration? Ensure it has been turned off within CB > Configuration > Registration. Additionally you may want to do the same for Joomla it self within Users > Manage > Options. If you've CB Connect installed, published, and configured it will bypass the registration parameter and still register users from providers you've configured (e.g. Facebook).


Kyle (Krileon)
Community Builder Team Member
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2 months 2 weeks ago #311007 by cgwhite
There is no option within CB Registration to turn it off! There is only an option for "Yes, independent of CMS 'Allow Registration'" There is no option for "Don't allow Registration"

Have I missed something
2 months 2 weeks ago #311008 by krileon
It needs to be set to "Same as CMS "allow registration"" then you need to turn off Joomla registration within User > Manage > Options. If you have it set to "Yes, Independent of CMS "allow registration"" then registration is enabled.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: nant
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