email not sent to moderator

6 months 23 hours ago #335934 by mjt78
email not sent to moderator was created by mjt78
hi,
Is there a way to notice by mail to moderator when there is an image to approve?
In cinfiguration moderation i have set:YES to: Envoyer un courriel aux modérateurs
and i do not receive any mail.
thank you
 

Please Log in to join the conversation.

6 months 23 hours ago #335935 by krileon
Replied by krileon on topic email not sent to moderator
Ensure moderator emails are enabled in CB > Configuration > Moderation. Ensure they have a usergroup that's selected within your Moderator View Access Level on that same tab. Next edit their user in CB > User Management and toggle on for them to receive moderator emails. They should then receive all emails for moderators.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

6 months 19 hours ago #335936 by mjt78
Replied by mjt78 on topic email not sent to moderator
thank you very much, I have forgotten to "toggle on for them to receive moderator emails"
The following user(s) said Thank You: krileon

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.217 seconds

Facebook Twitter LinkedIn