admin email is not sent

2 months 1 week ago #337506 by web-arte-design.com
admin email is not sent was created by web-arte-design.com
I use Joomla 5
PHP Version 8.2.16
CB:2.9.1+build.2024.02.29.17.53.33.6a9e2b092

the registration option is working 100%, users can register and receive the confirmation email and the email after confirmation. The problem is that as an administrator I am not receiving any email informing me that a new user is registering on the platform. How to solve?

the contact form works 100% and receives emails. I just don't receive emails about new registrations. Can you help?

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2 months 1 week ago #337509 by krileon
Replied by krileon on topic admin email is not sent
Do you mean the moderator approval email or just general new user registration email? Within CB > Configuration > Moderation ensure "Moderator Approve Users" and "Send Moderators Email" are both set to "Yes". Next edit your user in CB > User Management and ensure "Receive Moderator Emails" is set to "Yes". That should be all you need to do and should be receiving moderator emails fine.


Kyle (Krileon)
Community Builder Team Member
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