admin email is not sent
- web-arte-design.com
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1 month 2 weeks ago #337506
by web-arte-design.com
admin email is not sent was created by web-arte-design.com
I use Joomla 5
PHP Version 8.2.16
CB:2.9.1+build.2024.02.29.17.53.33.6a9e2b092
the registration option is working 100%, users can register and receive the confirmation email and the email after confirmation. The problem is that as an administrator I am not receiving any email informing me that a new user is registering on the platform. How to solve?
the contact form works 100% and receives emails. I just don't receive emails about new registrations. Can you help?
PHP Version 8.2.16
CB:2.9.1+build.2024.02.29.17.53.33.6a9e2b092
the registration option is working 100%, users can register and receive the confirmation email and the email after confirmation. The problem is that as an administrator I am not receiving any email informing me that a new user is registering on the platform. How to solve?
the contact form works 100% and receives emails. I just don't receive emails about new registrations. Can you help?
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krileon
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1 month 2 weeks ago #337509
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic admin email is not sent
Do you mean the moderator approval email or just general new user registration email? Within CB > Configuration > Moderation ensure "Moderator Approve Users" and "Send Moderators Email" are both set to "Yes". Next edit your user in CB > User Management and ensure "Receive Moderator Emails" is set to "Yes". That should be all you need to do and should be receiving moderator emails fine.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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