[SOLVED] moderator does not receive an email to approve

6 months 1 week ago - 6 months 1 week ago #328269 by fgevic
Hello,

I am using CB latest version.
I have set the moderator to approve the registration. The new user will receive the email: pending registration.
However, the moderator does not receive an email to approve.
In my opinion, everything is set up correctly.

Best Regards,

Felix
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6 months 1 week ago #328274 by krileon
Approval is done after email confirmation. You'll receive an email to approve them once they confirm their email address. If you're not getting such an email after they confirm then edit your user in CB > User Management and ensure "Receive Moderator Emails" is set to "Yes".


Kyle (Krileon)
Community Builder Team Member
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The following user(s) said Thank You: fgevic

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6 months 1 week ago #328277 by fgevic
Problem solved.
The following user(s) said Thank You: krileon

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