[#3540] Moderator menu not showing
- dufferinresearch
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11 years 11 months ago - 11 years 11 months ago #201293
by dufferinresearch
[#3540] Moderator menu not showing was created by dufferinresearch
Hi everyone.
I've installed a fresh copy of CB 1.8 on J! 2.5.4 and setup in CB config under the moderation tab to moderators have all premmisions. But still can't see a moderator tab under the user profiles when I'm logged in as anyone in my moderator usergroup. I can get updates on CB Workflow for user reports but can't ban them. Is there something else I should setup?
Thank you in advance!
I've installed a fresh copy of CB 1.8 on J! 2.5.4 and setup in CB config under the moderation tab to moderators have all premmisions. But still can't see a moderator tab under the user profiles when I'm logged in as anyone in my moderator usergroup. I can get updates on CB Workflow for user reports but can't ban them. Is there something else I should setup?
Thank you in advance!
Last edit: 11 years 11 months ago by krileon.
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krileon
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11 years 11 months ago #201324
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: Moderator menu not showing
Moderator tabs? Can you be more specific as to what the tab configuration is and how you expect it to behave? You ban user profiles by navigating to a profile other then your own and on the CB menu is the option to ban users.
Kyle (Krileon)
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11 years 11 months ago #201356
by dufferinresearch
Hello krileon, thank you for answering me.
I am aware of the way how banning works, but as I wrote, there is no 'Moderation' menu on user profiles. Is there any particular option in settings that enables that menu? As I also wrote, in the backend of my site, I have setup everything I think I should under the Moderation tab in CB configs.
Replied by dufferinresearch on topic Re: Moderator menu not showing
krileon wrote: Moderator tabs? Can you be more specific as to what the tab configuration is and how you expect it to behave? You ban user profiles by navigating to a profile other then your own and on the CB menu is the option to ban users.
Hello krileon, thank you for answering me.
I am aware of the way how banning works, but as I wrote, there is no 'Moderation' menu on user profiles. Is there any particular option in settings that enables that menu? As I also wrote, in the backend of my site, I have setup everything I think I should under the Moderation tab in CB configs.
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11 years 11 months ago #201363
by krileon
Kyle (Krileon)
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Replied by krileon on topic Re: Moderator menu not showing
Ensure the CB Menu is published and public within CB > Plugin Management as well as CB > Tab Management as it's responsible for rendering the menu above a users profile.
Kyle (Krileon)
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11 years 11 months ago - 11 years 11 months ago #201372
by dufferinresearch
That's all enabled and I'm already having 'View/Edit profile' menu but there is no moderator menu. I guess there should be a moderator group which has to be allowed to moderata and I tried to setup a user in all User groups and in CB > Configuration > Moderation choose eg. Administrator group. Still no Moderation menu above user profile (and no, I'm not on my profile)...
My moderators can allow pictures, get reports from different users (user have moderation menu and 'Report user' option) but can't ban, unban users on their profiles.
Replied by dufferinresearch on topic Re: Moderator menu not showing
krileon wrote: Ensure the CB Menu is published and public within CB > Plugin Management as well as CB > Tab Management as it's responsible for rendering the menu above a users profile.
That's all enabled and I'm already having 'View/Edit profile' menu but there is no moderator menu. I guess there should be a moderator group which has to be allowed to moderata and I tried to setup a user in all User groups and in CB > Configuration > Moderation choose eg. Administrator group. Still no Moderation menu above user profile (and no, I'm not on my profile)...
My moderators can allow pictures, get reports from different users (user have moderation menu and 'Report user' option) but can't ban, unban users on their profiles.
Last edit: 11 years 11 months ago by dufferinresearch.
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11 years 11 months ago #201376
by krileon
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Moderator menu not showing
Was able to confirm your issue; it appears to be a bug and have created the below bug ticket for further investigation.
forge.joomlapolis.com/issues/3540
forge.joomlapolis.com/issues/3540
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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