Payment slip print button not working

11 years 8 months ago #207945 by apdt
If I set payment slip to open in the same window, the 'Print' button in the subsequent pop-up window is not working. Instead, it reloads the payment slip page in that window.

Steps:
1) Gateways > Offline - Set "Payment slip opens in" to "Stays in the same window within the site"
2) Set "Payment slip within same window has PRINT button" to "PRINT button to open pop-up window"
3) Register from frontend, select offline payment
4) Click the link "Click here to confirm that you are paying off-line and to display the Payment slip to print"
5) Payment slip is displayed in the main window with the 'PRINT' button
6) Click the 'PRINT' button, a pop-up window opens displaying the same payment slip
7) Click the 'PRINT' button in the pop-up window, the window reloads to the same payment slip and no print dialog open.

The 'PRINT' button in the pop-up window works if "Payment slip opens in" is set to "Pop-up window with PRINT and CLOSE buttons".

Also, is there any way to send the payment slip number via email?

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Joomla 1.5.26
CB 1.8.1
CBSubs 2.0.2

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11 years 8 months ago #207978 by krileon
Replied by krileon on topic Re: Payment slip print button not working
Was able to confirm and have created bug ticket #3653. Reason it does this is same HTML is basically used for both displays resulting in both print links going to the same place.

Also, is there any way to send the payment slip number via email?

I don't think so. Believe that's just order id or invoice id, but don't see a substitution for either for the Presentation emails within plans configuration. It maybe possible using the CBSubs Mailer plugin however.


Kyle (Krileon)
Community Builder Team Member
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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11 years 8 months ago #207980 by apdt

krileon wrote: Was able to confirm and have created bug ticket #3653. Reason it does this is same HTML is basically used for both displays resulting in both print links going to the same place.

Thanks Kyle! Yeah, I checked the source HTML and they are both the same.

I don't think so. Believe that's just order id or invoice id, but don't see a substitution for either for the Presentation emails within plans configuration. It maybe possible using the CBSubs Mailer plugin however.

I checked CBSubs Mailer for both basket reference dates (unpaid/paid) and there's no order ID too. Would be helpful if this can be included in future release :-)

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11 years 8 months ago #207990 by krileon
Replied by krileon on topic Re: Payment slip print button not working

I checked CBSubs Mailer for both basket reference dates (unpaid/paid) and there's no order ID too. Would be helpful if this can be included in future release

Based off how CBSubs works and the order of things it may not be possible, but I've added a feature ticket for your request.

#3654


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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