[SOLVED] CB Subs corrupted message

11 years 6 months ago #212738 by krileon
Replied by krileon on topic Re: CB Subs corrupted message
Have reviewed your install and you're trying to load 2 PHP extensions that don't exist in the extension_dir you specified. I've disabled the following in your php.ini and it's now working fine. Please also confirm is working fine.

extension=magickwand.so
extension=imagick.so


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: 3cellhosting

Please Log in to join the conversation.

11 years 6 months ago #212739 by 3cellhosting
Replied by 3cellhosting on topic Re: CB Subs corrupted message
Hi Kyle,

Just checked and it seems to be fine - Thank you very much.

Can I ask how you latched onto that problem please? It was the HG default php.ini that was supplied so I would have expected the rest to be set as per server setup. We only focused on ioncube rather than anything else being the issue.

Many thanks

David

David
www.3cellhosting.com - where personality, creativity and integrity come as standard.

Please Log in to join the conversation.

11 years 6 months ago #212755 by krileon
Replied by krileon on topic Re: CB Subs corrupted message
When an extension doesn't exist the server throws an error and it kills other processes. Those 2 simply didn't exist so it messed up ioncube loading and functioning properly, but they only loaded in select locations when called (phpinfo, probably CB config, etc..).

Your host should've easily seen this in their server error logs; this also would've slowed down your site a good bit. Another possibility is the two exist, but are compiled wrong or wrong versions and not working.

Simple test was to supply a php.ini file with only ioncube in it to rule out php.ini settings conflicts.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

11 years 6 months ago #212758 by 3cellhosting
Replied by 3cellhosting on topic Re: CB Subs corrupted message
Thanks Kyle,

I will remember that option next time I get a problem like this.

Much appreciated.

David

David
www.3cellhosting.com - where personality, creativity and integrity come as standard.

Please Log in to join the conversation.

Moderators: beatnantkrileon
Time to create page: 0.237 seconds

Facebook Twitter LinkedIn