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[SOLVED] user edit save button does not work

11 years 3 months ago - 11 years 3 months ago #217887 by stefantausg
[SOLVED] user edit save button does not work was created by stefantausg
Joomla 2.5.8
CB 1.9

Hello,
if I want to edit a user in the backend does not work the Save button. The Cancel button does not work. In the frontend, but I can change everything and save

regards
Stefan

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11 years 3 months ago #217901 by krileon
Replied by krileon on topic Re: user edit save button does not work
Review browser error log when clicking the save or cancel button to see if there is a JS error preventing the save/cancel JS from working.

Kyle (Krileon)
Community Builder Team Member
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11 years 3 months ago #217906 by stefantausg
Replied by stefantausg on topic Re: user edit save button does not work
Hello,
thanks for the answer.
There is no error message. Nothing happens.

If I go with the mouse on the Save button when firefoxx browser it shows me in the status bar ... index.php # save
Cancel: index.php # showusers

But there is no error message


Stefan

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11 years 3 months ago #217913 by krileon
Replied by krileon on topic Re: user edit save button does not work
If only the save button wasn't working I'd say something was causing a validation issue, but as cancel isn't working either it's likely a conflict. Please PM backend super administrator login credentials and will take a look.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 3 months ago #217937 by stefantausg
Replied by stefantausg on topic Re: user edit save button does not work
you have ha PM

Thanks
Stefan

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11 years 3 months ago #217939 by krileon
Replied by krileon on topic Re: user edit save button does not work
Have reviewed your install and discovered it's a bug in the JS established by CB Conditional (you've conditionals set to function on backend). I've created the below bug ticket and fixed for next release.

forge.joomlapolis.com/issues/3846

I've installed a fixed copy for you and confirmed resolved. Please also confirm is now working.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: stefantausg

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