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CB-Activity site down when a user is deleted
- eMarcus
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11 years 1 month ago - 11 years 1 month ago #222156
by eMarcus
CB-Activity site down when a user is deleted was created by eMarcus
If I delete a user (via the Community Builder User Manager) which has previously performed some activities that are shown in the CB-Activity stream, the whole site hangs if the CB-Activity Stream is supposted to be displayed.
I checked the database and found entries in the comprofiler_plugin_activity table with a non-existent user_id (from the user I deleted). After removing these rows, the site worked again without problems!
I checked the database and found entries in the comprofiler_plugin_activity table with a non-existent user_id (from the user I deleted). After removing these rows, the site worked again without problems!
Last edit: 11 years 1 month ago by eMarcus.
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- activha
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11 years 1 month ago #222173
by activha
Replied by activha on topic CB-Activity site down when a user is deleted
Yes same problem reported on my website
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krileon
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11 years 1 month ago - 11 years 1 month ago #222179
by krileon
Kyle (Krileon)
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Replied by krileon on topic CB-Activity site down when a user is deleted
Ensure using latest release then navigate to CB Activity > Config > General and set "Delete" as enabled. No idea why it hangs as it shouldn't, but this parameter will cause their activity to auto-delete when they're deleted. This only works if you delete them through CB though as it depends on CBs delete trigger.
Can you provide what activity specifically caused this so can duplicate and fix?
Can you provide what activity specifically caused this so can duplicate and fix?
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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Last edit: 11 years 1 month ago by krileon.
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- eMarcus
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11 years 1 month ago #222182
by eMarcus
Replied by eMarcus on topic CB-Activity site down when a user is deleted
Delete was enabled, so that did not solve the problem.
I only view activities from GroupJive (new wallposts, new photos, new events) - must be one of the three.
As I mentioned in my orginial post, in the activity table there were definitly entries from user_id that were deleted.
I only view activities from GroupJive (new wallposts, new photos, new events) - must be one of the three.
As I mentioned in my orginial post, in the activity table there were definitly entries from user_id that were deleted.
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- krileon
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11 years 1 month ago #222184
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic CB-Activity site down when a user is deleted
I see, have created below bug tickets for further investigation.
forge.joomlapolis.com/issues/3918
forge.joomlapolis.com/issues/3919
forge.joomlapolis.com/issues/3918
forge.joomlapolis.com/issues/3919
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- krileon
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11 years 1 month ago #222207
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic CB-Activity site down when a user is deleted
2.2.1 released fixing both issues.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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