[#6832] Userlist - Advanced Search not working

StormIT
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6 years 6 months ago - 6 years 6 months ago #298507 by StormIT

[#6832] Userlist - Advanced Search not working was created by StormIT

Hi,

After upgrading from Joomla 1.5 to 3.8 and using latest CB version 2.1.3+build.2017.09.13.16.14.19.ba9d1f686 the Userlist Advanced Search is not working.

The 'Is one of' and 'Is not one of' functionality returns 0 results.

To test the site I will need to PM logins.

Thanks

Last edit: 6 years 6 months ago by krileon. Reason: Added [#6832] tag to subject

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krileon
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6 years 6 months ago #298516 by krileon

Replied by krileon on topic Userlist - Advanced Search not working

Joomla 1.5 to 3.x is a big jump. That means CB 1.x to CB 2.x as well. You'll need to go through your entire install to recheck settings to ensure everything is configured properly. Be sure to run all the database check tools in CB > Tools as well as in Extensions > Manage > Database to ensure CB and Joomla databases are up to date.

Kyle (Krileon)
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StormIT
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6 years 6 months ago #298553 by StormIT

Replied by StormIT on topic Userlist - Advanced Search not working

Hi Kyle

Thanks for your reply.

I have checked and compared all settings - all good.

Running the DB tools I got a few warning regarding plugins that I'm no longer using and have nothing to do with the search functionality.

Core DB is OK and all users synced.

Idea?

Thanks

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krileon
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6 years 6 months ago #298564 by krileon

Replied by krileon on topic Userlist - Advanced Search not working

Enable debug mode and maximum error reporting in Joomla global configuration then retest to see if there is any errors. If none scroll to the bottom of the page and find a query that starts with something like the following.

SELECT DISTINCT ue.*, u.*, '' AS 'NA' 
  FROM jos_users u
 JOIN jos_user_usergroup_map g 
  ON g.`user_id` = u.`id`
 JOIN jos_comprofiler ue 
  ON ue.`id` = u.`id`
...............

That'll be your userlists query for your users. You can test that against your database directly using phpmyadmin or just provide it here so I can review potential issues with the queries construction.

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StormIT
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6 years 6 months ago #298596 by StormIT

Replied by StormIT on topic Userlist - Advanced Search not working

Hi

Thanks for your helpful reply.

So when I choose 'Is on of' and the select multiple choices (the last choice is called 'Authorised Fellowship Member' (see attached), the query is breaking it into 3 different words. Here's the query I get :

SELECT DISTINCT ue.*, u.*, '' AS 'NA' 
  FROM adf1t_users u
 JOIN adf1t_user_usergroup_map g 
  ON g.`user_id` = u.`id`
 JOIN adf1t_comprofiler ue 
  ON ue.`id` = u.`id`
 
  WHERE u.block = 0
 
  AND ue.approved = 1
 
  AND ue.confirmed = 1
 
  AND g.group_id IN  (2, 21, 17, 18) 
 
  AND ((ue.`cb_rank2` = 'Authorised') OR (ue.`cb_rank2` = 'Fellowship') OR (ue.`cb_rank2` = 'Member'))  
  AND ( `cb_group` = 'Jobseeker' ) 
 
  ORDER BY `firstname` ASC 
  LIMIT 0, 20

ScreenShot2017-10-30at11.43.38_2017-11-01.png

Ideas?

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krileon
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6 years 6 months ago #298610 by krileon

Replied by krileon on topic Userlist - Advanced Search not working

Was able to confirm your issue. Seams to be incorrectly splitting the value for usage in the search criteria. Have added a bug ticket for further investigation.

forge.joomlapolis.com/issues/6832

The following user(s) said Thank You: nant

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Moderators: beat, nant, krileon

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[#6832] Userlist - Advanced Search not working

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