[#7411] CBForums Plugin Error on Registration

7 months 2 weeks ago - 7 months 2 weeks ago #309627 by garethsarge
Hello, I'm getting the following error on the page the pops up after completing the registration.

Warning: cbforums - syncUser SQL Error: in (WEBSITE)public_html/components/com_comprofiler/plugin/user/plug_cbforums/models/kunena20.php on line 850

I have checked the line 850:
trigger_error( CBTxt::T( 'FORUMS_SYNC_USER_ERROR', '[element] - syncUser SQL Error: [error]', array( '[element]' => $plugin->element, '[error]' => $exists->getError() ) ), E_USER_WARNING );

Any Ideas on what I need to do to fix this error?

if you would like to test it you can find the registration page here -
This message contains confidential information


Running CB version 2.3.0+build.2019.01.03.15.47.19.d779ad205
And Kanena Version: 5.1.8

Any help would be greatly appreciated.
7 months 2 weeks ago #309651 by krileon
Kunena user store is failing, but doesn't appear to be providing an error. What fields are you trying to synchronize within CB Forums > Parameters? What version of Kunena are you using?


Kyle (Krileon)
Community Builder Team Member
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7 months 2 weeks ago #309690 by garethsarge
Only three fields:
Attachments:
7 months 2 weeks ago #309712 by krileon
Was able to confirm. Looks like it's the Gender synchronization that's causing it to fail. It doesn't appear to block registration though. Have added a bug ticket to fix.

forge.joomlapolis.com/issues/7411


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: nant
7 months 1 week ago - 7 months 1 week ago #309779 by garethsarge
Thanks Krileon.

Here is a screenshot of the gender field setup if that helps:

Attachments:
Moderators: beatnantkrileon
Time to create page: 0.507 seconds
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