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- [#7967] CB2.4.5 user status is doubled in tab account
[#7967] CB2.4.5 user status is doubled in tab account
- jojo12
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4 years 1 week ago - 4 years 1 week ago #318143
by jojo12
[#7967] CB2.4.5 user status is doubled in tab account was created by jojo12
in the profile in account, the user status is doubled (see image). How to avoid this?
Last edit: 4 years 1 week ago by krileon. Reason: Added [#7967] tag to subject
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krileon
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4 years 1 week ago #318159
by krileon
Kyle (Krileon)
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Replied by krileon on topic CB2.4.5 user status is doubled in tab account
Strange, seams fine on our demo site below. My local test installs also appear to be working fine.
demo.cbdemosites.com/profiles/susan?tab=About
Do you have any other tabs in "Canvas Main Right" or "Canvas Main Right Static" tab positions? Are you customizing your profile with something like CB Profile Pro?
demo.cbdemosites.com/profiles/susan?tab=About
Do you have any other tabs in "Canvas Main Right" or "Canvas Main Right Static" tab positions? Are you customizing your profile with something like CB Profile Pro?
Kyle (Krileon)
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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- jojo12
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4 years 1 week ago #318163
by jojo12
Replied by jojo12 on topic CB2.4.5 user status is doubled in tab account
Thanks.
I don't use and never used (even don't know) something like CB Profile Pro . And it is the only tab in canvas main right or
canvas right static.
The problem persists. Will continue to test
I don't use and never used (even don't know) something like CB Profile Pro . And it is the only tab in canvas main right or
canvas right static.
The problem persists. Will continue to test
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4 years 1 week ago #318165
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic CB2.4.5 user status is doubled in tab account
Are you using a custom CB template? Try setting the profile template back to "Default" within CB > Configuration > User Profile and see if issue persists if you're using a custom template.
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- jojo12
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4 years 1 week ago #318166
by jojo12
Replied by jojo12 on topic CB2.4.5 user status is doubled in tab account
Thanks.
I don't use and never used (even don't know) something like CB Profile Pro . And it is the only tab in canvas main right or
canvas right static.
The problem persists. Will continue to test
I tested on your cb demo. If you place "user status" to Canvas Main Right. Then this is doubled. (see image)
Normally this tab is "Not displayed on Profile 1"
I tested on other sites too. It is allways like that.
I don't use and never used (even don't know) something like CB Profile Pro . And it is the only tab in canvas main right or
canvas right static.
The problem persists. Will continue to test
I tested on your cb demo. If you place "user status" to Canvas Main Right. Then this is doubled. (see image)
Normally this tab is "Not displayed on Profile 1"
I tested on other sites too. It is allways like that.
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- krileon
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4 years 1 week ago #318167
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic CB2.4.5 user status is doubled in tab account
Seams to only be doing this if the tab is being output by something else already. Specifically this impacts CB Quickstart since that tab is being embedded into the About tab. Unpublishing the about tab fixes the issue. Doesn't seam to be a template problem but likely some sort of bug in CB that has been there for a long time now, but CB Quickstart revealed it. Have added a bug ticket to fix. For now I don't recommend outputting a tab in 2 different locations at once on profile. In the above case for example once About, which is outputting that tab inline, is unpublished the issue fixes.
forge.joomlapolis.com/issues/7967
forge.joomlapolis.com/issues/7967
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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