Paypal Instant Notifications Warning

2 years 11 months ago #324586 by fede312
Paypal Instant Notifications Warning was created by fede312
I keep getting this emails from PayPal saying "Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:

The link is below, and when I click it shows up as invalid in the browser.

How can I fix that?

Thanks,

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2 years 11 months ago #324587 by krileon
Replied by krileon on topic Paypal Instant Notifications Warning
PayPal Standard, Advanced, or Pro? We've 3 PayPal gateways please be sure to be specific. IPN URLs can't be accessed directly as they process POST data so navigating to the URL will error as expected.


Kyle (Krileon)
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2 years 11 months ago #324632 by fede312
Replied by fede312 on topic Paypal Instant Notifications Warning
I know I must have some wrong setup, or maybe PayPal changed something. I did that setup a long time ago, I think it is the standard, because in the gateway type it just say standard.

Thanks,
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2 years 11 months ago #324639 by krileon
Replied by krileon on topic Paypal Instant Notifications Warning
Do you have any IPNs logged within CBSubs > Notifications? If so are they showing as failed? If they are check within CBSubs > History Log to see what the error is that they're failing with. My guess is it's probably a validation issue and suggest checking to be sure you've set the following all correctly.

PayPal Business (email or secure merchant ID): Suggest Merchant ID here otherwise use the email address marked as PRIMARY in your PayPal account

PayPal Main receiver account (email) (if Business is different from your main account): This should be the email address marked as PRIMARY in your PayPal account

Your PayPal Identity Token: Ensure you copied this from your PayPal account completely as sometimes double-clicking the input to select its value at PayPal only selects up to a hard break like a dash or underscore.

The PayPal API credentials are optional, but I recommend also setting them.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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2 years 11 months ago #324709 by fede312
Replied by fede312 on topic Paypal Instant Notifications Warning
Thank you for the info!
I did the setup again, added the merchant ID and email, I re-entered the api credentials and password,
I've also re-activated the Instant Notifications on PayPal and so far I had I did not get any new warnings.
I'll keep my fingers crossed! :)


Thanks again,
The following user(s) said Thank You: krileon

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2 years 10 months ago - 2 years 10 months ago #324954 by fede312
Replied by fede312 on topic Paypal Instant Notifications Warning
I'm still getting the PayPal notifications errors. Also, is not all of them, some notifications go through just fine and some others have a warning.

I'm out of ideas. Do those errors affect the payments in any way?
Are these notifications really necessary? Can I just turn them off from PayPal?

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