Amend Maximum Image Size

2 months 1 day ago #325674 by yeatea
Amend Maximum Image Size was created by yeatea
Joomla 3.9.27
PHP 7.4
CB 2.6
GJ 3.5

I'm embarassed to ask this, but how do I change the maximum image size that can be uploaded to the Group Jive Photos tab?

I have reset the maximum file size to 4096 Kb in both the CB config and the Group Jive config, and while the message on the upload screen reflects this, any image over 1Mb is rejected. I have also tried setting the maximum to "0" as detailed in the tooltip, but same result.

I also have CB Gallery installed, and changing the maximum file size works fine there.

Any advice would be appreciated

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2 months 17 hours ago #325675 by krileon
Replied by krileon on topic Amend Maximum Image Size

I'm embarassed to ask this, but how do I change the maximum image size that can be uploaded to the Group Jive Photos tab?

Edit CB GroupJive Photos within CB > Plugin Management and you can adjust its parameters from there.


Kyle (Krileon)
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2 months 16 hours ago #325680 by yeatea
Replied by yeatea on topic Amend Maximum Image Size
I missed the obvious on, however -

I have now changed the maximum size to 4096 in the 3 places I am aware of:

CB Configuration [CB Core] - Images
GroupJive Configuration - Images - Canvas and Logos
CB GroupJivePhoto - Photos

and still get error message if image file is greater than 1 Mb.

For info upload_max_filesize is 32 Mb on test system and 512Mb on production.

What should I look at next

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2 months 14 hours ago #325683 by krileon
Replied by krileon on topic Amend Maximum Image Size
What is the exact error you're seeing? If possible please provide a screenshot of the error.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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2 months 13 hours ago #325684 by yeatea
Replied by yeatea on topic Amend Maximum Image Size
Please find attached screen shot of error message, plus screenshots of configs etc.

Look forward to your advice
The following user(s) said Thank You: krileon

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2 months 13 hours ago #325685 by krileon
Replied by krileon on topic Amend Maximum Image Size
Ok, was able to confirm that's a bug. Have created a bug ticket and fixed the issue in latest GJ Photos integration build release. It should be available now.

forge.joomlapolis.com/issues/8631


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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