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[#3435] Lost password stuck during ajax check

  • makles
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12 years 1 month ago - 12 years 1 month ago #197134 by makles
[#3435] Lost password stuck during ajax check was created by makles
Hi,

during the password recovery process, when a user inserts its username, the system remains stuck in ajax verification. Ajax verification works fine in the registration process.

I don't know how to fix that. Can you help me please?

My configuration is:
Joomla 2.5.3
CB 1.8
CBSUBS 1.3.0 RC1

Thanks in advance.
Last edit: 12 years 1 month ago by krileon.

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12 years 1 month ago #197246 by krileon
Replied by krileon on topic Re: Lost password stuck during ajax check
Remains stuck? Could you be more specific? The AJAX check is non-blocking. Just click the send username/password button and it should continue through.

Kyle (Krileon)
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12 years 1 month ago #197264 by makles
Replied by makles on topic Re: Lost password stuck during ajax check
Hi Krileon,

when a username is inserted to recovery the password, the loading bar remains stuck in loading, without giving a response if the user is present or not in the database.
However, if I go forward inserting the email, the process is working (I receive the email with the ne password).

Here you can have a look.

Thank you

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12 years 1 month ago #197272 by makles
Replied by makles on topic Re: Lost password stuck during ajax check
Em....sorry, I'm experiencing a big issue and the website is off at the moment, so the link will not work.

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12 years 1 month ago #197281 by krileon
Replied by krileon on topic Re: Lost password stuck during ajax check
Was able to confirm the AJAX issue for forgot login locally. Have created the below bug ticket for further investigation.

forge.joomlapolis.com/issues/3435

Kyle (Krileon)
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12 years 1 month ago #197287 by makles
Replied by makles on topic Re: Lost password stuck during ajax check
Ok, thank you

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