Chosen plans combination is not allowed - error
- aguaw
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9 years 3 months ago #256201
by aguaw
Chosen plans combination is not allowed - error was created by aguaw
I'm getting the following error when trying to change a users membership in the CB user management area:
I have 2 identical top level, Non-Exclusive plans to choose from with a Parent of "Top"
Any ideas why I cannot change this?
Thanks
Chosen plans combination is not allowed (you must choose coherent plans selection, e.g. mandatory subscription(s) must be active or mandatory plan(s) must be chosen).
I have 2 identical top level, Non-Exclusive plans to choose from with a Parent of "Top"
Any ideas why I cannot change this?
Thanks
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krileon
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9 years 3 months ago #256294
by krileon
Kyle (Krileon)
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Replied by krileon on topic Chosen plans combination is not allowed - error
Do you have any top level exclusive plans? If you do then that'll be the cause as top level exclusive must be selected.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- aguaw
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9 years 3 months ago #256311
by aguaw
Replied by aguaw on topic Chosen plans combination is not allowed - error
Do you mean on the same level as those 2 plans... yes like the attached.
Is there a way to move these so they don't affect plan changes like I had?
Is there a way to move these so they don't affect plan changes like I had?
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- krileon
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9 years 3 months ago #256389
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Chosen plans combination is not allowed - error
Make the top level plans non-exclusive or put them in parent plans that are non-exclusive. As long as there's exclusive plans on the same level as your 2 plans and at least 1 of the exclusive plans isn't selected you'll get that error.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
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