About more than 1 subscription per user
- lucablue
- OFFLINE
-
Elite Member
- Posts: 227
- Thanks: 16
- Karma: 1
5 years 1 week ago #311874
by lucablue
Replied by lucablue on topic About more than 1 subscription per user
Ok, so I've configured as I wanted at the origin.
There is only an issue: sometimes I see in some registered users, in the subscriptions page of CBSubs backend, the column "Status" is like "Not subscribed" even if is subscribed to plan A (free one), or "Updated to other" even is is subscribed to paln A too...
All other are "Active" so it's ok
There is only an issue: sometimes I see in some registered users, in the subscriptions page of CBSubs backend, the column "Status" is like "Not subscribed" even if is subscribed to plan A (free one), or "Updated to other" even is is subscribed to paln A too...
All other are "Active" so it's ok
Please Log in to join the conversation.
krileon
Team Member- ONLINE
- Posts: 68504
- Thanks: 9083
- Karma: 1434
5 years 6 days ago #311885
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic About more than 1 subscription per user
If Plan A is a free lifetime plan then it won't create a subscription row unless you configure for free lifetime plans to do so within CBSubs > Settings > Global.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Please Log in to join the conversation.
Moderators: beat, nant, krileon
Time to create page: 0.150 seconds
-
You are here:
- Home
- Forums
- Support and Presales
- Developer Members Support
- About more than 1 subscription per user