About more than 1 subscription per user

3 months 1 week ago #311874 by lucablue
Ok, so I've configured as I wanted at the origin.
There is only an issue: sometimes I see in some registered users, in the subscriptions page of CBSubs backend, the column "Status" is like "Not subscribed" even if is subscribed to plan A (free one), or "Updated to other" even is is subscribed to paln A too...

All other are "Active" so it's ok
3 months 1 week ago #311885 by krileon
If Plan A is a free lifetime plan then it won't create a subscription row unless you configure for free lifetime plans to do so within CBSubs > Settings > Global.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Templates - CBSubs - Hosting - Forge - Incubator - GroupJive
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM EST to 4:00 PM EST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Moderators: beatnantkrileon
Time to create page: 0.406 seconds
Facebook Twitter Google LinkedIn