License server problem
- fepa
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12 years 3 months ago #188614
by fepa
License server problem was created by fepa
On January 19, 2012 between 12:46:14 PM GMT-05:00 and 6:24:51 PM GMT-05:00 I received 12 emails from my own server with the following message:
___________________
En el sitio mysite.com (www.mysite.com) hay un mensaje de una sunscripción de licencia pagada:
Respuesta del servidor de licencias mal formada
Please log into administrator area and check the plugin settings.
NOTA: Este correo ha sido generado automáticamente desde mysite.com (www.mysite.com).
____________________
My plugin settings and my license appear to be OK.
I only get this warning:
A problem has been detected with your CBSubs license: Your maintenance period has expired on 16 February 2011. Click here to extend your maintenance period before upgrading.
As I understand what has expired is only my maintenance period but NOT my CBsubs license.
Why am I getting these mails ?
Thanks
___________________
En el sitio mysite.com (www.mysite.com) hay un mensaje de una sunscripción de licencia pagada:
Respuesta del servidor de licencias mal formada
Please log into administrator area and check the plugin settings.
NOTA: Este correo ha sido generado automáticamente desde mysite.com (www.mysite.com).
____________________
My plugin settings and my license appear to be OK.
I only get this warning:
A problem has been detected with your CBSubs license: Your maintenance period has expired on 16 February 2011. Click here to extend your maintenance period before upgrading.
As I understand what has expired is only my maintenance period but NOT my CBsubs license.
Why am I getting these mails ?
Thanks
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nant
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12 years 3 months ago #188629
by nant
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Nick (nant)
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Replied by nant on topic Re: License server problem
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Nick (nant)
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- fepa
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12 years 3 months ago #188666
by fepa
Replied by fepa on topic Re: License server problem
OK thanks. Was that a problem with Joomlapolis server ? Should I worry about anything or take any action ?
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- krileon
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12 years 3 months ago #188681
by krileon
Kyle (Krileon)
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Replied by krileon on topic Re: License server problem
Yes, it was a problem on our end.Was that a problem with Joomlapolis server ?
I recommend upgrading your CBSubs install; not required, but you're quite out of date if that issue affected you.Should I worry about anything or take any action ?
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- nant
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12 years 3 months ago #188694
by nant
The problem only affected CBSubs 1.0.x sites - please verify this is your case.
It is fixed now, but if you are CBSubs 1.0.x, you should seriously consider upgrading to CBSubs 1.2.2 and getting ready for CBSubs 1.3.
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Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
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Replied by nant on topic Re: License server problem
fepa wrote: OK thanks. Was that a problem with Joomlapolis server ? Should I worry about anything or take any action ?
The problem only affected CBSubs 1.0.x sites - please verify this is your case.
It is fixed now, but if you are CBSubs 1.0.x, you should seriously consider upgrading to CBSubs 1.2.2 and getting ready for CBSubs 1.3.
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
Visit my CB Profile - Send me a Private Message (PM)
Please Log in to join the conversation.
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