Can't install CBSubs
- mikebaran
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12 years 2 months ago #192440
by mikebaran
Can't install CBSubs was created by mikebaran
I just bought CBSubs. I am running Joomla 1.523, CB 1.7.1, an Auction Factory extension 2.5.7 an want to add CBSubs. I first wanted to upload CBSubs 1.3 but saw that I needed to first upgrade to CB 1.8 first. When I tried I got the following message trying to update CB: JFolder::create: Could not create directory
Warning! Failed to move file.
I then decided to stick w/ the CB 1.7.1 and installed CBSubs 1.21 (which indicated a 1.2.2 version). All the installations went as advertized until I tried to install the module (mod_subs_121-E.zip) again I got the same message as above:
JFolder::create: Could not create directory
Warning! Failed to move file.
I then tried to update the CBSubs 1.2.1 to CBSubs 1.2.2. When I tried to install the main, cbplug_CBSubs_MAIN_122-E.zip, I received again the message: JFolder::create: Could not create directory
Warning! Failed to move file.
Help I'm stuck. I have some CBSubs Plugins installed but no module.
Warning! Failed to move file.
I then decided to stick w/ the CB 1.7.1 and installed CBSubs 1.21 (which indicated a 1.2.2 version). All the installations went as advertized until I tried to install the module (mod_subs_121-E.zip) again I got the same message as above:
JFolder::create: Could not create directory
Warning! Failed to move file.
I then tried to update the CBSubs 1.2.1 to CBSubs 1.2.2. When I tried to install the main, cbplug_CBSubs_MAIN_122-E.zip, I received again the message: JFolder::create: Could not create directory
Warning! Failed to move file.
Help I'm stuck. I have some CBSubs Plugins installed but no module.
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krileon
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12 years 2 months ago #192572
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re: Can't install CBSubs
Sounds like you've a permissions issue. Please check within Help > System Info > Directory Permissions that everything is green. You may also want to try configuring and using FTP within Joomla global configuration as it often can get around permission problems.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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