Instalation Error

12 years 2 months ago #192853 by arturob
Instalation Error was created by arturob
I am instilling CBsubs on a Godaddy server. Ioncube is installed and i have previously done a succcesful install on another site hosted on Godaddy. I am getting the same error installing on CB 1.71 or 1.8 using respectively CBsubs 1.22 or 1.3 - I paid for this software but I cant see any way to get support unless I pay more!!! error is as follows



Plugin database XML SQL Error CBSQLupgrader::createTableof Table #__cbsubs_plans failed with SQL error: Column length too big for column 'cond_1_plans_required' (max = 255); use BLOB or TEXT instead SQL=CREATE TABLE `jos_cbsubs_plans` ( `id` int(11) unsigned NOT NULL auto_increment, `item_type` varchar(16) NOT NULL DEFAULT '', `published` tinyint(4) NOT NULL DEFAULT 1, `allow_newsubscriptions` tinyint(4) NOT NULL DEFAULT 1, `allow_registration` tinyint(4) NOT NULL DEFAULT 1, `allow_upgrade_to_this` tinyint(4) NOT NULL DEFAULT 1, `allow_frontend` tinyint(4) NOT NULL DEFAULT 1, `propose_registration` tinyint(4) NOT NULL DEFAULT 1, `propose_upgrade` tinyint(4) NOT NULL DEFAULT 1, `auto_compute_upgrade` tinyint(4) NOT NULL DEFAULT 1, `multiple` tinyint(4) NOT NULL DEFAULT 0, `access` int(11) NOT NULL DEFAULT 0, `name` varchar(255) NOT NULL DEFAULT '', `alias` varchar(64) NOT NULL DEFAULT '', `description` mediumtext NOT NULL, `pricedisplay` varchar(255) DEFAULT NULL, `item_text` varchar(255) NOT NULL DEFAULT '', `item_alias` varchar(255) NOT NULL DEFAULT '', `currency` varchar(3) NOT NULL DEFAULT '', `rate` decimal(16,5) DEFAULT NULL, `validity` varchar(24) NOT NULL DEFAULT '', `calstart` varchar(5) NOT NULL DEFAULT '01-01', `bonustime` varchar(24) NOT NULL DEFAULT '', `graceperiod` varchar(24) NOT NULL DEFAULT '', `renewableinadvanceby` varchar(24) NOT NULL DEFAULT '', `prorate` tinyint(4) NOT NULL DEFAULT 1, `renewal_start` tinyint(4) NOT NULL DEFAULT 0, `recurring_max_times` int(11) NOT NULL DEFAULT 0, `autorecurring` tinyint(4) NOT NULL DEFAULT 0, `action_at_last_recurring` tinyint(4) NOT NULL DEFAULT 0, `first_different` tinyint(4) NOT NULL DEFAULT 0, `first_rate` decimal(16,5) DEFAULT NULL, `first_validity` varchar(24) NOT NULL DEFAULT '', `first_calstart` varchar(5) NOT NULL DEFAULT '01-01', `default` tinyint(4) NOT NULL DEFAULT 0, `hideregistrationfields` mediumtext NOT NULL, `confirmed` tinyint(4) NOT NULL DEFAULT 2, `approved` tinyint(4) NOT NULL DEFAULT 2, `usergroup` int(11) NOT NULL DEFAULT 0, `owner` int(11) NOT NULL DEFAULT 0, `thankyoutextcompleted` mediumtext NOT NULL, `thankyoutextpending` mediumtext NOT NULL, `thankyouemailsubject` mediumtext NOT NULL, `thankyouemailbody` mediumtext NOT NULL, `thankyouemailhtml` tinyint(4) NOT NULL DEFAULT 0, `thankyouemailcc` varchar(255) NOT NULL DEFAULT '', `thankyouemailbcc` varchar(255) NOT NULL DEFAULT '', `thankyouemailattachments` text NOT NULL, `pendingfirstemailsubject` mediumtext NOT NULL, `pendingfirstemailbody` mediumtext NOT NULL, `pendingfirstemailhtml` tinyint(4) NOT NULL DEFAULT 0, `pendingfirstemailcc` varchar(255) NOT NULL DEFAULT '', `pendingfirstemailbcc` varchar(255) NOT NULL DEFAULT '', `pendingfirstemailattachments` text NOT NULL, `renewalemailsubject` mediumtext NOT NULL, `renewalemailbody` mediumtext NOT NULL, `renewalemailhtml` tinyint(4) NOT NULL DEFAULT 0, `renewalemailcc` varchar(255) NOT NULL DEFAULT '', `renewalemailbcc` varchar(255) NOT NULL DEFAULT '', `renewalemailattachments` text NOT NULL, `pendingrenewalemailsubject` mediumtext NOT NULL, `pendingrenewalemailbody` mediumtext NOT NULL, `pendingrenewalemailhtml` tinyint(4) NOT NULL DEFAULT 0, `pendingrenewalemailcc` varchar(255) NOT NULL DEFAULT '', `pendingrenewalemailbcc` varchar(255) NOT NULL DEFAULT '', `pendingrenewalemailattachments` text NOT NULL, `autorenewalemailsubject` mediumtext NOT NULL, `autorenewalemailbody` mediumtext NOT NULL, `autorenewalemailhtml` tinyint(4) NOT NULL DEFAULT 0, `autorenewalemailcc` varchar(255) NOT NULL DEFAULT '', `autorenewalemailbcc` varchar(255) NOT NULL DEFAULT '', `autorenewalemailattachments` text NOT NULL, `expirationemailsubject` mediumtext NOT NULL, `expirationemailbody` mediumtext NOT NULL, `expirationemailhtml` tinyint(4) NOT NULL DEFAULT 0, `expirationemailcc` varchar(255) NOT NULL DEFAULT '', `expirationemailbcc` varchar(255) NOT NULL DEFAULT '', `expirationemailattachments` text NOT NULL, `cancelledemailsubject` mediumtext NOT NULL, `cancelledemailbody` mediumtext NOT NULL, `cancelledemailhtml` tinyint(4) NOT NULL DEFAULT 0, `cancelledemailcc` varchar(255) NOT NULL DEFAULT '', `cancelledemailbcc` varchar(255) NOT NULL DEFAULT '', `cancelledemailattachments` text NOT NULL, `parent` int(11) NOT NULL DEFAULT 0, `ordering` int(11) NOT NULL DEFAULT 0, `exclusive` tinyint(4) NOT NULL DEFAULT 1, `hidechildren` tinyint(4) NOT NULL DEFAULT 0, `firstloginurl` varchar(255) NOT NULL DEFAULT '', `eachloginurl` varchar(255) NOT NULL DEFAULT '', `template` varchar(48) NOT NULL DEFAULT '', `cssclass` varchar(48) NOT NULL DEFAULT '', `tax_rule_id` int(11) unsigned NOT NULL DEFAULT 0, `reg_conds` tinyint(4) NOT NULL DEFAULT 0, `reg_conds_plans_required` varchar(255) NOT NULL DEFAULT '', `reg_conds_plans_disallowing` varchar(255) NOT NULL DEFAULT '', `reg_conds_fields_required` varchar(255) NOT NULL DEFAULT '', `reg_conds_fields_disallowing` varchar(255) NOT NULL DEFAULT '', `reg_conds_cbfield_1` int(11) NOT NULL DEFAULT 0, `reg_conds_cbfield_1_operator` varchar(7) NOT NULL DEFAULT '', `reg_conds_value_1` varchar(255) NOT NULL DEFAULT '', `cond_1_operator` varchar(7) NOT NULL DEFAULT '', `cond_1_plans_required` varchar(1024) NOT NULL DEFAULT '', `cond_1_plans_status` varchar(40) NOT NULL DEFAULT '', `cond_1_purchase_ok` tinyint(4) NOT NULL DEFAULT 0, `cond_1_date_1` varchar(20) NOT NULL DEFAULT '', `cond_1_date_cbfield_1` int(11) NOT NULL DEFAULT 0, `cond_1_value_1` varchar(1024) NOT NULL DEFAULT '', `cond_1_dates_diff_a` varchar(21) NOT NULL DEFAULT '', `cond_1_dates_diff_b` varchar(21) NOT NULL DEFAULT '', `cond_1_date_2` varchar(20) NOT NULL DEFAULT '', `cond_1_date_cbfield_2` int(11) NOT NULL DEFAULT 0, `cond_1_value_2` varchar(1024) NOT NULL DEFAULT '', `cond_2_operator` varchar(7) NOT NULL DEFAULT '', `cond_2_plans_required` varchar(1024) NOT NULL DEFAULT '', `cond_2_plans_status` varchar(40) NOT NULL DEFAULT '', `cond_2_purchase_ok` tinyint(4) NOT NULL DEFAULT 0, `cond_2_date_1` varchar(20) NOT NULL DEFAULT '', `cond_2_date_cbfield_1` int(11) NOT NULL DEFAULT 0, `cond_2_value_1` varchar(1024) NOT NULL DEFAULT '', `cond_2_dates_diff_a` varchar(21) NOT NULL DEFAULT '', `cond_2_dates_diff_b` varchar(21) NOT NULL DEFAULT '', `cond_2_date_2` varchar(20) NOT NULL DEFAULT '', `cond_2_date_cbfield_2` int(11) NOT NULL DEFAULT 0, `cond_2_value_2` varchar(1024) NOT NULL DEFAULT '', `upgrade_conds` tinyint(4) NOT NULL DEFAULT 0, `upgrade_conds_plans_required` varchar(255) NOT NULL DEFAULT '', `upgrade_conds_plans_disallowing` varchar(255) NOT NULL DEFAULT '', `integrations` text NOT NULL, `params` text NOT NULL, PRIMARY KEY (`id`), KEY `published_allownew_allowreg_parent_ordering` (`published`, `allow_newsubscriptions`, `allow_registration`, `parent`, `ordering`), KEY `fe_published_allownew_allowreg_parent_order` (`allow_frontend`, `published`, `allow_newsubscriptions`, `allow_registration`, `parent`, `ordering`), KEY `upgrade_published_allownew_parent_ordering` (`allow_upgrade_to_this`, `published`, `allow_newsubscriptions`, `parent`, `ordering`), KEY `allownew_published_upgrade_fe_parent_order` (`allow_newsubscriptions`, `published`, `allow_upgrade_to_this`, `allow_frontend`, `parent`, `ordering`) )AUTO_INCREMENT=1, ENGINE=MyISAM


Any thoughts? or did I just pay $130 for nothing?

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12 years 2 months ago #192921 by krileon
Replied by krileon on topic Re: Instalation Error

but I cant see any way to get support unless I pay more

This is support, that's the purpose of these CBSubs support forums. You don't need to pay a penny more for CBSubs support.

Any thoughts?

It looks like your database won't allow varchar beyond 255 characters. Please contact your host and see if they can upgrade your database. CB and CBSubs require MYSQL 5.0.4 or better (recommended 5.1+) as well as PHP 5.2.4 or better (recommended 5.3+).

or did I just pay $130 for nothing?

Of course you didn't pay for nothing; please be patient as am trying to help everyone I can as quickly as I can.


Kyle (Krileon)
Community Builder Team Member
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