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[SOLVED] Shows expired member as active

12 years 2 months ago - 12 years 2 months ago #193345 by webiedesign
[SOLVED] Shows expired member as active was created by webiedesign
I would think that this member would be listed as expired and not active, I have read through the forum and manual,but am not understanding why/how this could be happening.
Mary
webie-design.com
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12 years 2 months ago #193452 by krileon
Replied by krileon on topic Re: Shows expired member as active
Do you or did you have a grace period for the plan they're subscribed to? Grace period will extend them to remain active until the grace period is over. The grace period is applied and calculated at time of subscription so if you change the plan to no longer have a grace period yet they already subscribed they will still have the grace period.

Kyle (Krileon)
Community Builder Team Member
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12 years 2 months ago #193453 by webiedesign
Replied by webiedesign on topic Re: Shows expired member as active
Ahh ! Thank you ! That makes sense.
Mary
webie-design.com

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