bmanley wrote: Tried downloaded the documentation for both versions of CBSubs, both download, but will not open. Is there another way to get these documents? I would like to start the install for the Membership I just pruchased

I just downloaded and they work just fine.

Try downloading again maybe from a different computer or turn off download manager if you have one.

Make sure the download size matches what the package says - perhaps your download did not complete.

bmanley wrote: working now, the night i posted i tried 8 times from 2 computers and 3 different browsers on each

So common denominator is your ISP and Internet - could be an internet routing issue that was resolved.