We provide annual subscriptions configured such that when an expired member renews they renew with 12 months from the original expiration date.

We do occaisionally have members who might renew a year or so later, and we'd like to welcome them back without them having to pay potentially a number of subscriptions to get them up to date.

I was thinking the way of doing this would be to delete the subscription after a certain amount of time of it being expired (say 12 months) so that when the member then tries to log in they are prompted for a new subscription as opposed to a renewal.

Is there a way to automate or configure this in CBsubs?

Thanks for the response.

That's what I had been planning to do, but unfortunately I've been told I can't do that as our organisation wants members who renew late to get their annual renewal from their last expiry date.

This is great for up to 12 months, but after that time renewing renews for 12 months and still leaves you needing to renew again.

We effectively want to 'delete' subscriptions after a certain period of time so that the member will purchase a new one (and there are some other reasons why we need to see a new subscription date to do with membership card processing etc).