right modules disappear if cbpaidsubsbot activate

11 years 4 months ago #218089 by smash91
Hello,

I use joomla 1.5.26
CBSUB 3.0.0
CB 1.9

Problem, when I activate the plugin "cbpaidsubsbot" in joomla, all my right modules in front-end disappear from the screen on the internet ? how can I fix this ?
Yet I have left open all the categories on the plugin "CBSubs Content". In my plans, nothing is selected in the Integration tab and content ...

Ps : this problem already existed with previous versions

Thank you for your help

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11 years 4 months ago #218092 by krileon
CBSubs should only do this if you've set a plan to protect a module, but don't have the plan actively subscribed. Try disabling CBSubs Content within CB > Plugin Management and see if issue persists. If it does then check all your plans under Integrations > Extensions tab and see if you've protected a module.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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11 years 4 months ago #218094 by smash91

krileon wrote: CBSubs should only do this if you've set a plan to protect a module, but don't have the plan actively subscribed. Try disabling CBSubs Content within CB > Plugin Management and see if issue persists. If it does then check all your plans under Integrations > Extensions tab and see if you've protected a module.


Hi and thank you for the answer

i disabled CBsubs Content and the issue persist if cbpaidsubsbot is activate... In my plan i leave on unselected all the module (on plan, > under Integrations > Extensions tab), no module is protected... only the right modules disappear...

Thanks for your help

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11 years 4 months ago #218119 by oorc
Hey there!

My first post here! Yay!

Sorry, that was off topic... :)

I just wanted to say that I'm experiencing a very similar issue. I'm fairly confident it has to do with configuration (seeing as I have a TON left to do). I'm running Joomla 2.5.8, using the ja_purity_ii template. On my site, when this Joomla plugin (cbpaidsubsbot) is active (deactivating the CB Subs Content CB plugin did not work), the entire module(s) do not disappear, but their outer borders with the collapsible functionality vanishes (left and right modules, not just right). In other words, all of the content is still visible, and still placed within the correct section of my site, but it is no longer wrapped in the correct div.

When I log in as the superuser in the front end, they're still gone, but I have a suspicion this has to do with the fact that I haven't configured any plans yet in CB Subs.

But it does seem strange to me (at my current level of knowledge) that this formatting would be invisible to anyone visiting the site.

Again, though, I'm sure it has more to do with configuration than an actual bug. But in case someone has some insight on this, I wanted to speak up!

Thanks!

~Ryan

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11 years 4 months ago #218125 by smash91
Hello

Thank you for your post
it seems that your problem is related to mine. If I disable cbsubscontent but I let cbpaidsubsbot active, the problem is still there ...

Probably a bug somewhere ...

Best reagards

oorc wrote: Hey there!

My first post here! Yay!

Sorry, that was off topic... :)

I just wanted to say that I'm experiencing a very similar issue. I'm fairly confident it has to do with configuration (seeing as I have a TON left to do). I'm running Joomla 2.5.8, using the ja_purity_ii template. On my site, when this Joomla plugin (cbpaidsubsbot) is active (deactivating the CB Subs Content CB plugin did not work), the entire module(s) do not disappear, but their outer borders with the collapsible functionality vanishes (left and right modules, not just right). In other words, all of the content is still visible, and still placed within the correct section of my site, but it is no longer wrapped in the correct div.

When I log in as the superuser in the front end, they're still gone, but I have a suspicion this has to do with the fact that I haven't configured any plans yet in CB Subs.

But it does seem strange to me (at my current level of knowledge) that this formatting would be invisible to anyone visiting the site.

Again, though, I'm sure it has more to do with configuration than an actual bug. But in case someone has some insight on this, I wanted to speak up!

Thanks!

~Ryan

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11 years 4 months ago #218275 by krileon
Strange, have yet to encounter such an issue. Dues switching to default Joomla template resolve the issue? I wonder if perhaps it's template conflict of some sorts.

CBSubs Content integration is entirely responsible for the module protection so no idea why the system plugin would cause any problems if such integration were disabled.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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