[#3933] Emailing Users
- spyderwoman
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11 years 1 month ago - 11 years 1 month ago #223114
by spyderwoman
[#3933] Emailing Users was created by spyderwoman
I am trying to send an email to CB Users who have purchased merchandise through a plan by filtering by the plan drop down on the CB User Manager page. The Merchandise plans all show up but when I filter, no users appear. Only the three subscription plans will show users when filtered. This is a very important feature we were counting on when we upgraded to this version. Can someone please let me know why this is not working or help me get it working? thanks!
Joomla 2.5.8
CB 1.9
CB subs 2.0.2
www.ncus.org
Joomla 2.5.8
CB 1.9
CB subs 2.0.2
www.ncus.org
Last edit: 11 years 1 month ago by krileon.
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krileon
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11 years 1 month ago #223168
by krileon
Kyle (Krileon)
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Replied by krileon on topic Emailing Users
Looks like you can't filter by merchandise or donation plans. It's trying to treat them as a subscription, which isn't the case. Have added a bug ticket for further investigation.
#3933
#3933
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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- spyderwoman
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11 years 1 month ago #223171
by spyderwoman
Replied by spyderwoman on topic Emailing Users
Thanks, please let me know if it is fixed or if a work around is found.
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