paid subscriptions page is blank

11 years 1 month ago #223162 by pamlong
paid subscriptions page is blank was created by pamlong
joomla 2.5.9
CB 1.9

This is my first install of CB and CB-Subs.
I installed CB Pro Quickstart 1.5 package, which I believe installed many of the CB subs plugins.

I see Community Builder, Paid Subscriptions and GroupJive in the Main Joomla admin menu at the top of the page.

When I click on Paid Subscriptions, I get a blank page, nothing renders.
Same issue with the User Management link and the Group Jive link.

In the Plugin Window, all the Group Jive and the Paid Subscription plugins are enabled.
When I click on the link to open any of these plugins, I get a blank window.

I am able to click on and open other plug-ins.

ANy suggestions?

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11 years 1 month ago #223175 by krileon
Replied by krileon on topic paid subscriptions page is blank
Quickstart Pro doesn't install CBSubs. You appear to have CBSubs 2.0.2 and not 3.0.0 so you need to ensure IonCube is installed and configured properly. Please see your CBSubs documentation found in the CBSubs downloads section as it will walk you through configuration.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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