Hi, I am using calendar based expiration for all subscription plans. Every Subscription should expire 31. December of the year they have subscribed. I also use a 3 months grace period, renewable in advanced and bonus time.
Now, on April 4, if I open the list of subscriptions, they all still show with status "active". But when I click on a user, in the subscription tab of the profile, the expiry shows correctly.
Can someone tell me what we can do about it?
The client would like to use the subscriptions list to check on memberships and it's impossible like that...
Thanks and best regards