Hi, I think I have a bug but I am not sure.
I am on Joomla 2.5.11 and CB 1.9 and CBSubs 3

First problem : I applied promotion to all my purchases (one by user), the user select the plan, go until paypal then cancel the process. When he comes back to the page with the plan, the promotion are not displayed anymore. I try to change the setting for illimited for all user but it does not change anything.

Second problem : Now when the user click on "validate and pay", nothing apen. The payment option and the "terms and condition" option have been checked. U try to choose another payment method but nothing changes.

No error in the console log or in the page.
The users information are filled in unless VAT Number, but before, it never asked me for it and everything worked fine.

I must click on "modify the invoice information of the client", then click on "saved" without change nothing, and it works. But it's a real problem.

How can I solve it please ?

Regards

Myann

I understand the the second time the user want to subscribe, he cannot click on the "validate" button.

Then the promotion are no longer displayed in the plan as the in first test of subscription.

Between the two test, 5 minutes past. The promotion is still available depending on the backend.

I try to explain myself better.

First time the user select a plan with a promotion, he goes to the basket, select the gateway he wants, goes to paypal, then cancel the payment.
Second time (because first time he cancel the payment), he cannot see the promotion anymore in the plan list, then, after selecting the payment gateway he wants, when he clicks on the button which allow him to confirm the basket and pay, nothing happened.

hope it's better now:-)

Regards

Myann

Information :
I see I have to click on "modify the information of the client", then "validate the form" (event if I changed nothing an the form was filled in), then the button to confirm the basket and pay works.