Big problem with upgrade, help please!!!

17 years 3 weeks ago #34720 by NutriCoach
Big problem with upgrade, help please!!! was created by NutriCoach
I attempted an upgrade from 1.0.1 to 1.o.2. When I attempted to uninstall 1.0.1 in step 3

3) Install comprofiler.zip as a component.
NOTE: You will have to uninstall the previous Community Builder version first.

I got a failed in the joomla admin area Joomla 1.0.11. Community builder was gone from the component installer and from the component list in the menu. I attempted to upload comprofiler.zip and got the message

Upload component - Failed
Another component is already using directory: "/home/diabetic/public_html/members/components/com_comprofiler/"

How do I fix this? I was only upgrading to try to fix a minor issue where com-profiler was not uploading pictures to the profiles.

Toma Grubb
Site admin

www.Diabetic-Diet-Secrets.com (Joomla/Community Builder)

Helping the world control TYpe 2 Diabetes with diet.

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17 years 3 weeks ago #34830 by downunder
Replied by downunder on topic Re:Big problem with upgrade, help please!!!
I had a similar problem where the permissions for the CB directories had been changed. For uninstall to work correctly the directories must be visible to the web server (apache). If the uninstall cannot remove them correctly you must either change permissions an run uninstall again or remove manually.

Hope this helps....

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