Error message for Installation

17 years 1 week ago #36462 by michelle
Error message for Installation was created by michelle
Hi I got the error message installing the comprofiler.zip file:

Another component is already using directory: "....httpdocs\components\com_comprofiler\"


Should I FTP to the /httpdocs/components/com_comprofiler folder?

Or what u guys suggest?

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17 years 1 week ago #36468 by michelle
Replied by michelle on topic Re:Error message for Installation
Got it solved. For those newbie like me just delete your old directory and wala!

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17 years 1 week ago #36474 by michelle
Replied by michelle on topic Re:Error message for Installation
Got it solved. For those newbie like me just delete your old directory and wala!

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17 years 1 week ago #36475 by michelle
Replied by michelle on topic Re:Error message for Installation
Got it solved. For those newbie like me just delete your old directory and wala!

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17 years 1 week ago #36480 by michelle
Replied by michelle on topic Re:Error message for Installation
Hi I manage to upload the CB module successfully (though with some error messages telling me to install certain files manually) after deleting the directory.

But now I cant seem to upload any Image. Any one had this pblm before? Can offer any advice on ths?

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17 years 1 week ago #36490 by schelly
Replied by schelly on topic Re:Error message for Installation
It definitely sounds like a permissions problem. Use your FTP program or whatever utilities your hosting provider gives you to manage files and folders. The component has to have write access to the folder.

For most hosted solutions, you can use permissions "755" for this. On others, you may have to use 666. Your hosting provider can help you learn how to use their system to set permissions if you're not sure how to do it.

:side:

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