500 Server Error when clicking Register

14 years 4 months ago #120396 by lceola
We run a Windows 2008 Server, using IIS7 with working php5 and mysql (forget the version right off).

We have at least 5 joomla sites that have been working fine, 3 of which have community builder installed.

As of about 3 weeks ago, all 3 CB installs worked no problem. However, at that point in time one of them began to give us a 500 error the instant we click on 'Register' from the login form. When i look at the specific error message, it gives me this:


"PHP Notice: Undefined offset: 1 in D:\inetpub\cavalierauto.com\administrator\components\com_comprofiler\comprofiler.class.php on line 1021 PHP Notice: Undefined index: d in D:\inetpub\cavalierauto.com\administrator\components\com_comprofiler\comprofiler.class.php on line 1042 "



In effort to debug this, I replaced that specific file with the exact same file from one of the CB installs that is still working - still received the same error.

We also completely removed CB from this particular joomla install, then re-installed it and still received the same error.

The built-in Joomla user registration works fine, so i dont believe it's necessarily a Joomla issue.

If anyone could assist with this, we would be grateful.


PHP Built on: Windows NT IST-WEBSRV 6.0 build 6001
Database Version: 5.1.36-community-log
Database Collation: utf8_general_ci
PHP Version: 5.2.5 (x64)
Web Server: Microsoft-IIS/7.0
Web Server to PHP interface: cgi-fcgi
Joomla! Version: Joomla! 1.5.15 Stable [ Wojmamni Ama Mamni ] 05-November-2009 04:00 GMT
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MS-RTC LM 8)



Thanks
Larry

Post edited by: lceola, at: 2009/12/30 22:54

Larry

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14 years 4 months ago #120500 by Rapunzl
Replied by Rapunzl on topic Re:500 Server Error when clicking Register
Please upgrade your PHP to at least 5.2.10 but not 5.3 to see if the issue is resolved.

Does your configuration file show live site as blank? If not, it should be.

Jamie (Rapunzl)
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14 years 4 months ago #120729 by lceola
Replied by lceola on topic Re:500 Server Error when clicking Register
My server is currently on PHP version 5.2.5.

I highly doubt that this is a PHP issue as we have at least two other Joomla based websites with CB running that are Not having this issue.

Where do i find the CB configuration file to verify that it shows "live site" blank?

Larry

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14 years 4 months ago #120730 by Rapunzl
Replied by Rapunzl on topic Re:500 Server Error when clicking Register
In the Joomla main directory. Also, please double check Help/System Info to ensure your PHP version is correct.

Jamie (Rapunzl)
Community Builder Team Member

Before posting on forums: Read all CB Articles | Specially the FAQ | Help us help you
CB links: Subscribe to CB documentation | [url=http://www.joomlapolis.com/content/view/7363/37/
]Our templates[/url] | [url=http://www.joomlapolis.com/content/blogcategory/61/74/
]Paid Subscriptions[/url] | Get Hosting | Our Forge
Visit my CB Profile

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14 years 4 months ago #120739 by lceola
Replied by lceola on topic Re:500 Server Error when clicking Register
From the joomla config file (and sorry for asking where it was- i didnt realize you were referring to the Joomla config file)

var $live_site = '';

From the System Info Page

System InformationSetting Value

PHP Built on: Windows NT IST-WEBSRV 6.0 build 6001
Database Version: 5.1.36-community-log
Database Collation: utf8_general_ci
PHP Version: 5.2.5 (x64)
Web Server: Microsoft-IIS/7.0
Web Server to PHP interface: cgi-fcgi
Joomla! Version: Joomla! 1.5.15 Stable [ Wojmamni Ama Mamni ] 05-November-2009 04:00 GMT
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; WOW64; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30618; MS-RTC LM 8)

Larry

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14 years 4 months ago #120920 by lceola
Replied by lceola on topic Re:500 Server Error when clicking Register
I'm at a complete loss as to what to do to get this fixed. Any suggestions for troubleshooting or finding a solution would be greatly appreciated.

Larry

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