Support plans using CBSubs
- versadial
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14 years 6 months ago #114343
by versadial
Support plans using CBSubs was created by versadial
Our goal is to use CBSubs in order to create user support plans for purchases of our phone recording systems with software. Our customers buy our product and they are given one year of support which enables them to access our download area, installation guides and forum access. Well, this is the plan. We also want the system to email us and the client when the support plan is ready to expire. This way we can follow up and/or give the client the ability to renew his support plan. Has anyone done anything similar to this, and if so, could you please share with me some of the basic things you setup/configured in order to accomplish the procedure?
Thank you and best regards,
Scot
Thank you and best regards,
Scot
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krileon
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14 years 6 months ago #114413
by krileon
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic Re:Support plans using CBSubs
I suggest you read the manual very carefully (preferably multiple times) and examine your possibilities after learning of each plugin.
CBSubs Content will allow you to restrict your forums and downloads. You could then use CBSubs Emails to send out the necessary emails.
CBSubs Content will allow you to restrict your forums and downloads. You could then use CBSubs Emails to send out the necessary emails.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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