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Support and Presales
Developer Members Support
Can't Submit support ticket
Can't Submit support ticket
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erichf
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Senior Member
Posts: 51
Thanks: 6
Karma: 1
10 years 10 months ago
#229835
by
erichf
Can't Submit support ticket
was created by
erichf
I tried to submit a support ticket. After filling out the captcha and clicking submit, the system displays an error at the top of the page:
Server error log (Joomla debug mode and maximum error reporting on) is required
Just thought you'd want to know.
Erich
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beat
Team Member
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Posts: 8175
Thanks: 528
Karma: 352
10 years 10 months ago
#229848
by
beat
Replied by
beat
on topic
Can't Submit support ticket
Hi erichf,
Your content probably triggered our application-level firewall.
In such a case, just submit a short ticket, then reply per email to the ticket opening confirmation with the details.
Beat
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Before posting on forums:
Read FAQ thoroughly
-- Help us spend more time coding by helping others in this forum, many thanks
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Can't Submit support ticket
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