Cb Subs Pay Later Option Not Sending Admin Notification Email

Hi Guys,

We are having trouble with CB Subs pay later option. If a user registers a new account and chooses the Pay Later option, they registration process completes, but the admin never receives an email notification. If the user pays with a credit card, the notifications work great. It's only with the Pay Later option. Is this a configuration issue, or possibly a bug, or am I missing a setting?

Thanks for your help.

chrismoody wrote: Hi Guys,

We are having trouble with CB Subs pay later option. If a user registers a new account and chooses the Pay Later option, they registration process completes, but the admin never receives an email notification. If the user pays with a credit card, the notifications work great. It's only with the Pay Later option. Is this a configuration issue, or possibly a bug, or am I missing a setting?

Thanks for your help.

I didn't know CBSubs had a Pay Later option.

Maybe you are referring to Offline Payment?

If so, I believe you should install the email integration plugin (included in CBSubs package) and configure the plan -> integration -> email tab for all pending email cases.

(Check CBSubs documentation for more instructions).