[SOLVED] Dates of early CBsubs subscription renewal not reflecting new subscription cycle
- ospaorg
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9 years 1 week ago - 8 years 11 months ago #263909
by ospaorg
[SOLVED] Dates of early CBsubs subscription renewal not reflecting new subscription cycle was created by ospaorg
I am having trouble setting up early renewals on our test site. I would like to like to let subscribers renew or purchase new memberships 60 days in advance of the upcoming membership year and have the memberships be active from the date of completed payment through the entirety of the upcoming membership year. My site has been working properly with CBsubs for memberships activated after the membership year has begun, just can get it working for early subscriptions. Here are the settings I am using:
Pricing Tab:
Regular validity: this calendar year
Start date: 07/01
Renewable in advance by: 2 months
Grace period: 60 days
Manual renewal extends...: I have tried all 4 choices, saved, cleared website cache in between trials
From the front-end user profile, I do get the option of renewal, but only for the current membership year (July 1 2014 to July 1 2015) which is about to expire...it should be for next membership year (July 1 2015 to July 1 2016).
I am using joomla 3.4.0, CB 2.0.7 and CBSubs 4.0.0 -rc2
Pricing Tab:
Regular validity: this calendar year
Start date: 07/01
Renewable in advance by: 2 months
Grace period: 60 days
Manual renewal extends...: I have tried all 4 choices, saved, cleared website cache in between trials
From the front-end user profile, I do get the option of renewal, but only for the current membership year (July 1 2014 to July 1 2015) which is about to expire...it should be for next membership year (July 1 2015 to July 1 2016).
I am using joomla 3.4.0, CB 2.0.7 and CBSubs 4.0.0 -rc2
Last edit: 8 years 11 months ago by krileon.
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- nant
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9 years 1 week ago #263919
by nant
Please update to latest CB 2.0.8 (nightly) and CBSubs 4.0.0 RC2 nightly from following links and then retest:
www.joomlapolis.com/downloads/doc_details/640-community-builder-nightly-build
www.joomlapolis.com/downloads/doc_details/671-cbsubs-gpl-nightly-build
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Nick (nant)
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Replied by nant on topic Dates of early CBsubs subscription renewal not reflecting new subscription cycle
ospaorg wrote: I am using joomla 3.4.0, CB 2.0.7 and CBSubs 4.0.0 -rc2
Please update to latest CB 2.0.8 (nightly) and CBSubs 4.0.0 RC2 nightly from following links and then retest:
www.joomlapolis.com/downloads/doc_details/640-community-builder-nightly-build
www.joomlapolis.com/downloads/doc_details/671-cbsubs-gpl-nightly-build
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Nick (nant)
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For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
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9 years 1 week ago #264094
by ospaorg
Replied by ospaorg on topic Dates of early CBsubs subscription renewal not reflecting new subscription cycle
Thanks for the quick response. I updated to the nightly build as instructed and tested but the same issue continues to occur. What is the next step?
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- nant
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8 years 11 months ago #264619
by nant
Did you upgrade both CB and CBSubs to latest nightlies?
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Nick (nant)
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Replied by nant on topic Dates of early CBsubs subscription renewal not reflecting new subscription cycle
ospaorg wrote: Thanks for the quick response. I updated to the nightly build as instructed and tested but the same issue continues to occur. What is the next step?
Did you upgrade both CB and CBSubs to latest nightlies?
--
Nick (nant)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Tutorials + Search the forums
For more add-ons and support: Upgrade your membership
Links: Community Builder - Languages - Adv/Pro/Dev membership - CBSubs Paid Subscriptions - GPL Templates - Hosting
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- ospaorg
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8 years 11 months ago #264703
by ospaorg
Replied by ospaorg on topic Dates of early CBsubs subscription renewal not reflecting new subscription cycle
Yes. Just did again to the following with the same results:
CBSubs-4.0.0-rc.2.ci.2015.05.07.00.20-unzip1st-19b055591.zip
pkg_communitybuilder_2.0.8.ci.2015.05.21.00.20+e6cfdbc0a.zip
I put in a ticket on this issue yesterday.
CBSubs-4.0.0-rc.2.ci.2015.05.07.00.20-unzip1st-19b055591.zip
pkg_communitybuilder_2.0.8.ci.2015.05.21.00.20+e6cfdbc0a.zip
I put in a ticket on this issue yesterday.
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- ospaorg
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8 years 11 months ago #265270
by ospaorg
Replied by ospaorg on topic Dates of early CBsubs subscription renewal not reflecting new subscription cycle
Updated to the latest with same results, cannot "renew" for next membership cycle, just the same membership period; problem continues to exist:
CBSubs-4.0.0-rc.2.ci.2015.05.27.00.20-unzip1st-7ba5481e1
pkg_communitybuilder_2.0.9.ci.2015.06.01.00.20+aeb789d81
CBSubs-4.0.0-rc.2.ci.2015.05.27.00.20-unzip1st-7ba5481e1
pkg_communitybuilder_2.0.9.ci.2015.06.01.00.20+aeb789d81
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