[#5629] Users are able to log in and pay even though they have not been approved yet

8 years 5 months ago - 8 years 5 months ago #274332 by cagoffice
Hello,

I am still having issues where members are able to log in and pay even though the moderator has not approved them yet.

This is not how I want the workflow to be.

I want the user to apply, moderator approve, THEN the member can pay.

Help!

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8 years 5 months ago #274360 by nant

cagoffice wrote: Hello,

I am still having issues where members are able to log in and pay even though the moderator has not approved them yet.

This is not how I want the workflow to be.

I want the user to apply, moderator approve, THEN the member can pay.

Help!


Need Joomla/CB/CBSubs versions.

Then need CB Configuration (Registration tab) for parameters:
Admin Approval
Email Confirmation

And then also the CBSubs plan configurations (Workflows tab) for parameteres:
User Email Confirmation
User Approval by Moderator

Finally how are you testing this?
Please give process you used.

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8 years 5 months ago #274414 by cagoffice
Our site is live and it was a customer who paid and hasn't been approved yet.

Here are my settings:





Attachments:

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8 years 5 months ago #274417 by beat
There are also settings in CBSubs for your workflow:

In each plan setting, Workflows tab you have settings:
- User Email Confirmation
- User Approval by Moderator

In each you can choose to follow CB's settings as you outlined above, or a different workflow (before or after payment). Which gives you 9 different workflow possibilities, *per plan*!

You need to have the right settings in each plan that users can register to.

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

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8 years 5 months ago #274418 by cagoffice
I am confused. You can see my settings there, it says user approval before payment. Then how is the person able to pay if they haven't been approved?

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8 years 5 months ago #274419 by beat
Replied too fast!!!

Actually, if you override CB's settings, you should override the settings for both those:
- User Email Confirmation
- User Approval by Moderator

Otherwise you might get different results.

Beat - Community Builder Team Member

Before posting on forums: Read FAQ thoroughly -- Help us spend more time coding by helping others in this forum, many thanks :)
CB links: Our membership - CBSubs - Templates - Hosting - Forge - Send me a Private Message (PM) only for private/confidential info

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