It's a user I created from an old member that never came back. I'm pretty sure I haven't doctored any of the data. All the plugins are up to date.
I used to use a url that let the super admin view the members profile on the front end, but forgot what it was All I needed to do was add the user id to the url - If I can view a real members subscription tab I can double check that way.
Aha! I missed seeing the second one! It was actually showing blank!
Just to be clear. If I set
> Bonus time when reactivating expired subscriptions to NO BONUS. The renewal will be for the current term (which happens to expire September 30, 2017)
> Bonus time when reactivating expired subscriptions to 3 MONTHS, The expired renewal will expire for the next period, which in my case would be October 1, 2017 - September 30, 2018). This means the 3 months before expiration (July 1, annually) expired members can renew for the next term coming up.
I have to say CBSubs is super-powerful! It can be overwhelming.
Yes, that's the setting. But that bonus on reactivation will only be possible if you allow gaps at late renewals/reactivation (as Kyle explained on first page here).