What do you currently have set for your plans Pricing. The below for example would give a 7 day trial.
Is the first amount and period different: Different first period and price for Registration and Upgrade
First payment price of plan: 0
Initial validity duration: 1 week (7 days)
Regular Price of plan: 50
Regular Validity duration: 1 year
After their free trial they'll have to renew into the paid 1 year duration. It does not auto renew unless you're using auto recurring payments.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Best way to do that is using CBSubs Mailer. It lets you schedule emails based off various conditions of your plans. For example the below would send 1 day before plan expiration.
Automatically send message starting at: 1 day (24 hours) before
Relative to this date: Subscription's Expiry Date
Maximum messages per customer (0=unlimited): 1
This should ensure it's only ever sent once for that plan per customer. This can be customized further with conditions and other parameters. You'll then want to run the CBSubs Mass Mailer URL via CRON regularly (typically recommended daily during downtime), which can be found in the CBSubs automation settings.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
I have installed the mailer plugin. it is published.
I get the message "Warning: Mailer not enabled globally in CBSubs Settings, Mailer tab"
how do I enable it globally, and where?
CBSubs Mailer global configuration is within CB Paid Subscriptions > Settings > Mailer.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
