Skip to Content Skip to Menu

FamilyPacks

  • adhillon
  • adhillon
  • ONLINE
  • Posts: 185
  • Thanks: 8
  • Karma: 1
5 days 45 minutes ago #344516 by adhillon
FamilyPacks was created by adhillon
Our familypack-based service is almost ready to go, but a few questions remain. 
The service a Basic and Premium service, with an option to upgrade from Basic to Premium. 
Do all members of the package have to upgrade individually or only the plan manager?
If we allow multiple subscriptions per user, can the plan manager subscribe to single service type only, or a mix of Basic and Premium could be possible?

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 50700
  • Thanks: 8691
  • Karma: 1475
3 days 1 hour ago #344517 by krileon
Replied by krileon on topic FamilyPacks
I assume by family packs you mean CBSubs Family Plans integration? Upgrades do not upgrade the shared subscriptions. They will have to re-share the new upgraded plan.

If we allow multiple subscriptions per user, can the plan manager subscribe to single service type only, or a mix of Basic and Premium could be possible?

If Basic and Premium aren't marked Exclusive they can subscribe to both at the same time, yes.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • adhillon
  • adhillon
  • ONLINE
  • Posts: 185
  • Thanks: 8
  • Karma: 1
1 day 15 hours ago - 1 day 15 hours ago #344521 by adhillon
Replied by adhillon on topic FamilyPacks
Given the limitations (for our model) we are considering the following:
  1. Abandon FamilyPack subscriptions.
  2. Offer Standard and Premium subscriptions. 
  3. Use standard signups (1 per member)
  4. Allow multiple subscriptions per user, so one person (parent) can pay for, and manage all subscriptions. 
  5. I am assuming each subscription can be upgraded independently, by the parent subscriber. 
Although this is not a FamilyPack, but I am hoping we can provide similar functionality via this setup.

[Questions]
Can a users select number of subscriptions when signing up?
Can each subscription be upgraded independently?
If a user signs up for several subscriptions can the same email address be used for all subscriptions, or unique email addresses will necessary?
We also want to mandatory identify verification via Stripe & CB Verify. Please provide directions to implement this feature. 
Last edit: 1 day 15 hours ago by adhillon. Reason: added question

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 50700
  • Thanks: 8691
  • Karma: 1475
22 hours 32 minutes ago #344522 by krileon
Replied by krileon on topic FamilyPacks

Given the limitations (for our model) we are considering the following:

I'm not sure why you'd do this. You can't have a user pay for another user. The only way to safely share a subscription is CBSubs Family Plans. Otherwise if you've a situation where they're just buying multiple "licenses" or "seats" you'd use CBSubs Options for that so the price can dynamically changed based off that number.

What limitation of CBSubs Family Plans is the problem for you? We're open to suggestions here and if it's simple enough often can be implemented in as little as a day.

Can a users select number of subscriptions when signing up?

When allowing multiple subscriptions to a plan? No.

Can each subscription be upgraded independently?

It's complicated. I believe the multi-subscription per plan functionality somewhat breaks upgrade processes and is primarily meant to be used for plans marked non-exclusive, which don't upgrade.

If a user signs up for several subscriptions can the same email address be used for all subscriptions, or unique email addresses will necessary?

If you're making new accounts no they can't use the same email address. Joomla requires email address to be unique.

We also want to mandatory identify verification via Stripe & CB Verify. Please provide directions to implement this feature.

Simply install CB ID Verify, configure your API settings (instructions are provided inside the plugin with links), and specify where you want it to id verify. That's all you'll need to do.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • adhillon
  • adhillon
  • ONLINE
  • Posts: 185
  • Thanks: 8
  • Karma: 1
22 hours 2 minutes ago #344523 by adhillon
Replied by adhillon on topic FamilyPacks
The limitation to upgrade FamilyPack is the issue. You mentioned that upgrades do not upgrade the shared subscriptions. They will have to re-share the new upgraded plan. So, I was looking for another option.

[desired scenario]
We offer FamilyPack of 5 users, for Standard and Premium subscriptions.
FamilyPack owner can add users to the pack via CBSubs via a subscription that will increase value of a 'max_users' field.
FamilyPack owner can upgrade a Standard subscription.
The upgrade will assign all users in FamilyPack to new Premium user group.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 50700
  • Thanks: 8691
  • Karma: 1475
2 hours 41 minutes ago #344524 by krileon
Replied by krileon on topic FamilyPacks
Upgrading of shared family plans is something I can explore implementing if that's the only limitation. It might not be too difficult to implement as long as both plans have family share enabled. Basically it'd need to transfer the shared subscriptions from 1 plan to another.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum