drdehart wrote: We have 3 subscription plans and one merchandise plan and want users to only have one subscription plan at a time, but still have access to the merchandise plan. So we set each subscription plan's parent as top and set "Exclusive, other plans of same parent cannot be subscribed same time, but one subscription is mandatory." on all 3 plans.

But now we are seeing users with multiple subscriptions, did we miss something?

drdehart wrote: I'm just looking for possibilities at this point. Is there any way a member can subscribe to two plans if they are both "exclusive"? If not, maybe it is an anomaly and I should just wait to see if it re-occurs.