[SOLVED] updated field auto action email

12 years 2 months ago - 12 years 2 months ago #194178 by tgribble
hello

what i need is this?

when a member updates a certain field, in our case cb_memberpayref , if the field is different from what was stored in the database from the previous year ( this is the bank transfer reference which should be unique each time ) then we need an email to be sent off.

the email part is working ok, but it is not triggered by updating of the specific field.

any ideas?

thanks

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12 years 2 months ago - 12 years 2 months ago #194243 by krileon
Replied by krileon on topic Re: updated field auto action email
Please provide a screenshot of your auto action. It's always best to test without a Condition as that's typically where users make configuration mistakes. This will ensure the action is even working at all.


Kyle (Krileon)
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12 years 2 months ago - 12 years 2 months ago #194299 by tgribble
Replied by tgribble on topic Re: updated field auto action email
thanks . here is the screen.


Attachments:

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12 years 2 months ago #194342 by krileon
Replied by krileon on topic Re: updated field auto action email
Your condition on the left is not a valid condition. You're also matching the field against it self so that condition will never pass. As I understand it you're trying to match the new value against the old value, which can be done with the below condition.

[cb_memberpayref] Not Equal To [var3_cb_memberpayref]

var3 is $oldUserComplete, which contains the users profile data before the update.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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12 years 2 months ago #194378 by tgribble
Replied by tgribble on topic Re: updated field auto action email
that is excellent . thankyou

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12 years 2 months ago #194564 by tgribble
Replied by tgribble on topic Re: updated field auto action email
will this similar action work for an update of the avatar to email of the profile image is updated?

[avatar] Not Equal To [var3_avatar] ?

thanks

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