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[SOLVED] My registration not advancing when 'next' pressed

12 years 1 month ago - 12 years 1 month ago #196880 by essiele
[SOLVED] My registration not advancing when 'next' pressed was created by essiele
I have a big problem. :unsure:

My registration page now has three steps and I can't figure out what the third is for! The only fields set to show at registration are on the 'Contact Info' and Additional Information' tabs (I was guessing that's why there would be two steps, but I'm obviously wrong).

What's worse, however, is that clicking the 'Next' button does not advance the registration process to step 2. Instead, the 'Step 2' tab is just highlight in red... no error message or anything.

Could you help me, please?

Also, is there any chance of implementing in CB 2.x a 'Cancel' button during the registration process?

Many thanks in advance.

Ess

Ess'iele
... seeing things.
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12 years 1 month ago #196893 by krileon
Replied by krileon on topic Re: My registration not advancing when 'next' pressed
What version of CB Conditional are you using? Please ensure it's latest. You've step validation enabled, which can be disabled from CB Conditional configuration. However, Step 2 seams to be going through validation when it shouldn't, which is what is blocking the movement to the next step.

Also, is there any chance of implementing in CB 2.x a 'Cancel' button during the registration process?

No, why would there need to be a cancel button?

Kyle (Krileon)
Community Builder Team Member
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12 years 1 month ago #196913 by essiele
Replied by essiele on topic Re: My registration not advancing when 'next' pressed
I guess I was just frustrated, having to go back to the registration link each time I tested it. Thinking about it now, I'd still have to go back to the registration link after hitting 'cancel'...

I've got CB Conditional version 1.5.0.
Ess'iele
... seeing things.

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12 years 1 month ago #196919 by krileon
Replied by krileon on topic Re: My registration not advancing when 'next' pressed
Can't confirm your issue. What's on Step 2? 3rd party plugin fields? Fields created in Field Management? Are you conditioning fields to be required or displayed on Step 2 from a field displayed on Step 1?

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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12 years 1 month ago #196937 by essiele
Replied by essiele on topic Re: My registration not advancing when 'next' pressed
Ok... attached is a screen grab of Step 2 on the back end, complete with notes on what I would like to happen.

"Manning's Past Student" (2) and "Left Manning's in" (3) are both set as not required and not showing on registration in Field Management.

Ess

Ess'iele
... seeing things.
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12 years 1 month ago #196938 by essiele
Replied by essiele on topic Re: My registration not advancing when 'next' pressed
There are no conditions set in Step 1.
Ess'iele
... seeing things.

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