Superuser and registered can not edit their info in frontend

1 year 1 month ago #333034 by Tom16
Hi,

I 'm not really new to CB but I have a problem that I cannot solve at the moment.
I've installed CB on a new site and added user fields etc. But I cannot get the fields to be edited in the frontend.
Neither registered or super users.

Any ideas?

Tom

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1 year 1 month ago #333043 by krileon
Ensure the field is published, set to display on profile edit, and that the tab it is on is also published and public or registered access permission. The only other reason a field won't display at that point is if the plugin responsible for the field is unpublished or not accessible if it's a plugin field type. If you have conditions configured under Integrations > CB Conditional that could also be a reason it isn't displaying as the condition is failing.


Kyle (Krileon)
Community Builder Team Member
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1 year 1 month ago #333054 by Tom16
Hi Krileon,

Thanks for your prompt response. I have the fileds published for superuser & "member", set to show on profile, together with the tabs.
I have not yet used used any of the plugins, accept cbactivity and the core ones.

I have worked with CB before and never had this problem. Most of the times it just works...

Do you have any other ideas?

Tom
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1 year 1 month ago #333055 by krileon
What do you mean by they can't edit their info? You get a blank page when going to profile edit? Only some fields are displaying? You get an error? Enable debug mode and maximum error reporting then go to profile edit and see if any errors are being output.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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1 year 1 month ago #333056 by Tom16
Hi Krileon,

I can see the info but I cannot edit the fields. Its just text. (See screenprint)

Tom
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1 year 1 month ago #333057 by krileon
Strange, that looks like profile view and not profile edit. Are you sure you're on the right page? Navigate to the following URL.

index.php?option=com_comprofiler&view=userdetails


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in to join the conversation.

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