autoaction add user to groupjive group
- AlanJones
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4 months 4 weeks ago #336182
by AlanJones
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autoaction add user to groupjive group was created by AlanJones
I'm not having much success with AutoActions.
I'm trying to add new registrations to a groupjive group.
I have the trigger at: onAfterUserRegistration
There aren't any conditions I need (I'd like every new user in this group) but I have it set to email: not empty
The mode is Join Groups and I have the specific group selected (I tried it with pitting the group ID in also).
What am i doing wrong?
I'm trying to add new registrations to a groupjive group.
I have the trigger at: onAfterUserRegistration
There aren't any conditions I need (I'd like every new user in this group) but I have it set to email: not empty
The mode is Join Groups and I have the specific group selected (I tried it with pitting the group ID in also).
What am i doing wrong?
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krileon
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4 months 4 weeks ago #336186
by krileon
Kyle (Krileon)
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Replied by krileon on topic autoaction add user to groupjive group
Where are you testing that it's working or not? onAfterUserRegistration only applies to frontend so if you're testing this in backend it won't work. There shouldn't be anything further you'd need to configure. Just the trigger and the action parameters itself to join whatever specific groups you want.
Kyle (Krileon)
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- AlanJones
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4 months 4 weeks ago #336189
by AlanJones
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Replied by AlanJones on topic autoaction add user to groupjive group
I'm testing it in the frontend on a live dev site.
Yes I have it like that, but it's not working... I'm not sure what's wrong; any other ideas?
Yes I have it like that, but it's not working... I'm not sure what's wrong; any other ideas?
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- krileon
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4 months 4 weeks ago #336191
by krileon
Kyle (Krileon)
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic autoaction add user to groupjive group
Is CB Auto Actions published and public access? Within your auto action under the Parameters tab set Debug to Enable then retry. This will cause CB Auto Actions to output any errors that may have occurred.
Kyle (Krileon)
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- AlanJones
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4 months 4 weeks ago #336193
by AlanJones
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Replied by AlanJones on topic autoaction add user to groupjive group
Yes, Auto Actions is public and published...
OK, it says :: Action 116 :: CB GroupJive is not installed
But GJ is installed and functioning.
Maybe because the group category is Registered and above it's trying to join the group before the user access level has changed to registered?
OK, it says :: Action 116 :: CB GroupJive is not installed
But GJ is installed and functioning.
Maybe because the group category is Registered and above it's trying to join the group before the user access level has changed to registered?
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- krileon
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4 months 4 weeks ago #336195
by krileon
Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Replied by krileon on topic autoaction add user to groupjive group
Ensure CB GroupJive in CB > Plugin Management is public and published. If you changed its access there the the plugin quite literally will not load for non-registered users. This means even its API is inaccessible resulting in CB Auto Actions thinking it doesn't exist. Use category and menu access to control access to groups.
Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
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