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  • nphic
02 Jun 2026 15:03
CB Subscription does not completed was created by nphic
Folks,

I'm having a problem with CB Subscriptions. Our website is www.nphic.org . If you click on the Join button on the top of the webpage, a CB Subscriptions plan page is presented. The form seems to work fine. After selecting the plan and filling out the information, a Loading... button appears. It stays there for quite a while and then I get this message:

Session expired or cookies are not enabled in your browser. Please press "reload page" in your browser, and enable cookies in your browser.

It's like it never completes the process. When I look in CB User Management, the person is there and assigned to the correct plan.

Any idea where I should be looking to resolve this issue?

Thanks,
Joe
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